Jan received this from a Distance student who sometimes uses the Central library as well:

“Thank you very much for your email. I am very very grateful that you will extend my borrowing with Distance Services. Without that assistance I would have needed to pull out of uni and so I can’t thank you enough. Not only that, but the assistance has been outstanding. In fact, all my contact with the librarians for whatever reason, has been outstanding. Thank you to yourself and all the staff.”