Fixed – 9.00 a.m.

There are problems with emails this morning. This note from ITS:

We are experiencing issues with receiving external email. Emails are bouncing back to the sender with the error “550 5.1.1 unknown or illegal user”. Our IT engineers are currently investigating this and we will provide an update in an hour.

Unfortunately it is wider than this – all non-outlook emails are affected. This includes the normal lending notices sent out each morning. Hopefully we can resend these when things are fixed, but be aware of this problem if students later complain about not receiving a holds or overdue notification.

Peter K