The pre-overdue notice has been re-named Due Date Reminder. There has also been a slight change to the wording within the text of the notice.  These notices are sent 3 days before an item is due to remind borrowers to either renew or return the items.

This is in response to feedback that it was not a very friendly email to receive. We hope that this change makes a more positive communication to our borrowers.  Thanks to E-services (Donna and Margaret) for making the changes.

Jenny