A new Mac operating system, Catalina, was released this week. If Mac users didn’t have the most up-to-date version of EndNote installed, it would not open once they had installed Catalina. Dave and I have had a few people contact us already about this, and I’m sure more questions will come in as more people upgrade to the new OS.

If someone has already updated their computer and EndNote is no longer working, they’ll have to go the EndNote guide and reinstall EndNote with the 64bit Mac install link that’s now live.

If a student comes to you with EndNote on a Mac, please let them know that they need to update it BEFORE upgrading to Catalina to prevent a lot of headaches.

If you have any questions about this, feel free to call me (or send students my way).