The Robotic Process Automation team have been based on Level 5 since June 2019. The team were brought to UC by Finance. Their role is to help the University in its desire to use technology to become more efficient and effective. The team have been working with different teams from across UC and looking at processes which could be automated. We have seen their work be beneficial to other areas, e.g. reducing the time the Finance team have to spend on payment reconciliation.

In August, the team discussed their work with Lyndsay and I. We thought there could be areas in the Library where their automation might free us up from repetitive tasks so we could focus on more rewarding and valuable work. The RPA team have now come back to us with some areas they think would be worth having a look at. We think this investigation would be useful to see whether the team could help with our work.

The RPA team will now contact Library managers to agree times to look at those processes. The intention of this engagement is an initial scoping exercise. The Library continuously reviews its processes to become more efficient and that this is the aim of this work, reducing our workload of tasks which could be computer automated.