Prof. Jack Baggaley needed an article from a 1957 issue of the Canadian Journal of Physics, which we hold in storage.

He wishes to thank the library staff who acted on his request so swiftly: “I had a pdf of the paper within 3 hours of sending the online request. That’s amazing: to get the journal out of the store, scan it and have it available for me online in 3 hours. How do they manage that? Great system. – thanks for your help.”