Notes

• Teams are preparing for term 2
• AskLive was busiest since lockdown on 15 April: 56 enquiries, including 7 after 5pm
• There was positive feedback about the library at Academic Board last Friday, with academic staff saying they are grateful for our work
• There was a discussion about how our services might look under Level 3:
  • Learning will be online for term 2, including all exams and assessment
  • We will continue to support our online services as a priority
  • There may be some scope for a small number of staff to be on campus, primarily to scan physical material for teaching
  • This may widen out to support researchers retrieve physical material
  • If this was to happen there would be strict physical distancing and cleaning plans
  • Managers will do more work on this
• We are not extending AskLive hours over term 2, including exams
• We should continue to direct people to our website, which should contain up to date information about our services