***UPDATE 1pm – the issues with OCLC/Interloans account login should now be resolved ***

***UPDATE 25/9 am – IT have reverted the change for now to restore access for Interloans staff etc. but we may have to change back again later today to work with OCLC tech support – rnf19 ***

Kia ora koutou

IT have switched to a new security certificate for OCLC today – for the Interloans account login.  Unfortunately this hasn’t gone smoothly (there was a change OCLC made that doesn’t seem to be working) and users will either get the error message below or get stuck in a loop in the browser after they enter their credentials.

An error occurred on the MetaAuthentication System

Details:

No Single Sign-On request could be found.

The error message above can usually be resolved by clearing browser cookies but at the moment if users do that they will get caught in the loop anyway.

We’ve reported the issue to OCLC technical support and hope it will be resolved soon.

Ngā mihi,

Romy (on behalf of eServices)