Email – exchange server changing

Last year ITS started to move email accounts to a much newer (cloud based) server. It is the Library’s turn now. This is later than we’d hoped, but better now than in a couple of weeks.

For most of us, there will be no obvious change. I’ve been on the new server since November and you can’t see the difference.

While the link for Outlook on the Web changes, web access works as before and hasn’t caused any problems.

Most accounts move across without any problems – but for maybe 1 in 30 something goes wrong and usually this is because the PC is running and logged in overnight. ITS staff will be present and available to help if that happens.

You will receive instructions from the project manager, Stephen Dunn. Look at them carefully – they aren’t complicated but have basic instructions for the change-over.

Peter

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