Wiley Online Library search results in Multisearch coming up as citation only

Kia ora koutou

The Interloans team have alerted us to an issue with Wiley Online Library Database Model articles on Multisearch.  Some articles we have full text access to via the 2021 annual package are coming up with citation online results instead of full text links.  Clicking on the search result title takes users to the citation detail screen which indicates we don’t have access and invites patrons to make an interloan request.

Clicking on the journal link at the bottom of the citation detail screen will take you to the journal page and then can navigate/browse to the volume/issue or search for article title via the search box.  Alternatively Google Scholar “full view/html” links will take you to the article if you are on campus. DOI links in the Multisearch search result preview will work on campus too.

We have logged a case with the Multisearch vendors to look into why this is happening.  We do expect issues at this time of year with annual database subscription packages like Wiley, Sage and Taylor & Francis not having article-level linking set up yet in Multisearch but these will still usually have journal level linking working so it looks like this is a separate issue.

Ngā mihi,

Romy (on behalf of Library Digital Services team)

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