Network drive interruptions Saturday

If you are working on Saturday, 17th July, be aware that the storage system on which networked files are saved (P: drive, K: drive, U: drive) is being upgraded and there will be interruptions. ITS recommend avoiding use of those drives if possible, but if you are using them and get disconnected, logging off then on again should restore access. For those that like technobabble, the full text of the ITS message follows:

We will be completing a rolling upgrade of our Isilon file storage which serves file.canterbury.ac.nz (including P Drive, K Drive).

This regular maintenance allows us to keep our systems secure and up to date.

This Outage falls within the agreed Planned Maintenance window agreed with the Business Service owners.
Each node will reboot one at a time with the upgrade occurring over 8 hours and is unknown when each reboot will occur. Most clients will only be impacted by one of the 8 reboots.

When the node you are connected to reboots, clients will experience the following impact:

SMB (Server Message Block) protocol used for file sharing (Windows Share):
• Connection will drop
• The application may send an error message
• The client can immediately re-establish the connection to another Isilon node by starting a new connection to file.canterbury.ac.nz.

It is recommended to avoid working on file.canterbury.ac.nz on this day if possible, to avoid any impact from the upgrade.

Note: If you are using Offline Files for your P Drive on a laptop while off the network you will not be impacted.

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