External Borrower requesting under current red traffic light status

Kia ora koutou

At present external borrowers are able to come in to PJH building (if vaccine pass presented to security) but are excluded from EPS (no canterbury card) and MB (policy under red – unless they have requested access with staff).  So instead of disabling requests for external borrowers (includes ULANZ and external membership borrowers) we have allowed requests but limited to central pick up location only.

When external borrowers attempt to request most things they will only see central as a pickup location option :).

But items that have other pick up location restrictions (e.g. library use only items from MB) will show all locations as available but they will get error messages if they choose any of them.  This is an unfortunate side-effect of the complex Horizon circulation and request rules.  Example below:

You will need to close and re-open your Horizon client to pick up the changes to these request rules.

NB: We will disable requesting for external borrower in future in the red/orange settings if demand for space in PJH means we need to exclude external borrowers again.

Ngā mihi,

Romy (on behalf of Library Digital Services)

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