Summon ‘ghost scrolling’

Tēnā koutou,

There is an ongoing issue in Summon of ‘ghost scrolling’ or, as described in the Summon forum ‘demon scrolling’. Basically you can only scroll so far (typically to result #44) before the numbers start jumping around. It is then also impossible to scroll back to the top.

This is being investigated by the Summon team. I have submitted another case.

The only advice from others experiencing this problem is to jiggle your mouse while scrolling (this kind of works if all you want is to return to the top of the page).

While we’re waiting on a solution I suggest recommending students utilise the facets to narrow down their search criteria. If broader searching is required to do this via databases.

We will post an update when there is one. And if there are any other handy tricks please post them below!

Ngā mihi,

Leah

Library Digital Services

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