Kia ora koutou

We were unable to solve the issue with 360 link resolver not loading publisher content via OpenAthens alongside the helper sidebar so we have turned the sidebar functionality off.  This means instead of trying to load the publisher’s article detail page alongside a sidebar, if 360link thinks we have full-text access to an article it will just redirect users to the publisher’s site.

We have tested some articles ( via search for Global Warming on Google Scholar) that were failing to load yesterday and all are now loading happy Science, Elsevier, JSTOR, PNAS article pages.

Not having the sidebar means users lose the features it provided e.g.

• citation details
• fulltext options dropdown menu (allowing switch to different provider if the one chosen by 360link doesn’t work)
• “report a problem” link

The only feedback we have around people actually using these features is the report a problem option (which we receive reports from), we only get very few of these unless there is a problem with a bigger vendor, so hopefully it won’t be missed too much.

We will continue to explore avenues  to get OpenAthens working with the sidebar but expectations are pessimistic at present.

We received our MARC update load from Serials Solutions containing all the changed links for OpenAthens.  264,617 records for us to process next week!

Ngā mihi,

Romy (on behalf of Library Digital Services team)