Kia ora koutou,
UC Digital Services are rolling out Multi-Factor Authentication (MFA) to students from 2 May. This means that all students will be prompted to set up a way to authenticate themselves when logging into the UC systems.
It is likely that we will get questions about this at the front desk, or on AskLive. So we have been provided with this standard response to use when questions arise:
“Kia ora, thanks for your message; if you need help with setting up MFA, please use the guidance on the website: Multi Factor Authentication | University of Canterbury or AKO | LEARN . If you need more help, please get in touch with the IT Service Desk on 03 369 5000 or 0508 824 843 or raise an Assyst ticket, Ngā mihi”
This wording has been saved in LibraryH3lp as a canned message.
If you have any questions, please let Tomo or me know.
ngā mihi,
Sara
Digital Services are also rolling MFA out to visitors and contractors. Anne
A gentle reminder that our OpenAthens instance authenticates via Microsoft 365 authentication too and MFA may be called for especially when off campus.
This may make it a bit more challenging for students to work through the switch to OpenAthens next week.
Ngā mihi,
Romy (on behalf of Library Digital Services)