Kia ora koutou
If you have Acrobat Pro (these days just called Acrobat DC) on your computer (via the old-style device licence only, if you have Acrobat via Adobe Creative Cloud you won’t need to worry) you may see a pop up notification about needing to change to a different type of licence.
Digital Services software management staff have pushed these notifications out to computers with a device licence for Acrobat pro. The licence needs to be changed to a user licence tied to your login/AdobeID instead.
Alas the message flashes up quickly and then disappears – if you see it, you basically need to log an assyst request – mark it “attention software management”, state your asset number (aka computer number on QR code sticker on your computer) and request to be changed to a user licence for Adobe Acrobat Pro.
Ngā mihi,
Romy (on behalf of Library Systems)
Kia ora, I managed to see the pop up message today and you can also email softwaremanagement@canterbury.ac.nz I have done this and informed them I also submitted an Assyst request and gave the Assyst number.
Nā
Wendy