Ebook Central Access working now – users may need to clear browser cache

Kia ora koutou

Ebook central access looks to have been restored 🙂

ProQuest did recommend clearing browser cache or using Incognito/Private browse windows if users are still getting the IP restriction error message.  I have tested some textbook links and are now getting through.

Since the switch has now been made to OpenAthens for ProQuest central we may get some users querying why their previous bookshelf content is no longer showing (see Leah’s post earlier in May).  If they didn’t export their bookshelf content ProQuest can try and merge accounts but it is a very manual process and will require us trying to work out their previous account ID.  You can refer queries about this to eservices@libr.canterbury.ac.nz

Ngā mihi,

Romy (on behalf of Library Systems)

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