Kia Ora Koutou!

This is just an update on the progress for the 2022 Engagement Survey as the results are rolling in.

Great news, as at 12:00 we have received 1129 respondenses! This is incredible, and is a testament to the hard work of the Survey Team to put out a great survey, with a great engagement Plan.

The survey will run until 7th October, and we will begin analysing data after that date.

I also have some lovely feedback from our respondents that I thought I would share with you all as you go out to the weekend:

I am a distance student and have always had a quick and reliable response from staff when I have a query. Fantastic service 🙂

 

The loan request and interloan process is really good. I love having the postal option because I live far away. Ask Live is also really great and has helped me find solutions or resources much faster. And the library staff are super helpful, friendly, and approachable

 

i really enjoy the 4th floor group study space and being able to find references that are peer reviewed on the library website.

 

Subject librarians are awesome, interloans are too

 

Very good culturally and promotions wise. Facilities provided are nice and comfortable. Te Rua Maker Space is awesome, so are the staff – very friendly and approachable.

 

Library staff are all friendly and helpful 🙂 Subject librarians (biology) are an amazing help and lovely! Te Rua Makerspace has been essential to unwind between studying and do something creative.

 

Social media is really great! Connecting with other services eg TWP and Māori and Pasifika students

 

Fantastic support direct from library staff. Excellent services across the board. Love our library.

 

AskLive is a lifesaver for me, especially as a first year student. Also the online data bases are very good!

 

Asklive is such an amazing tool and has saved me so many times in a timely manner. Good subject knowledge and happy to pass on when librarians are unsure

 

The postal service for distance students is extremely efficient and helpful.

 

You have a great team in interloans section and the MacMillan library. They are efficient, kind and really helpful.

 

UC library has a huge online database to assess for e-resources. Although many physical books are not available online or in UC library, we can conveniently request for inter loan from other libraries across nz, it’svery helpful. The librarian on information desk and ask live is also very responsive

 

The study spaces on fourth and second floor are really good! I Froth the single study desks on the fourth floor they are my second home. I also enjoy the joint spaces when studying with friends. The Silent floors are also good I’m just afraid to breath on them. The online resources are also dope.

That is just a sample of the so far over 800 positive comments we have received so far!

Ngā Mihi,

Dale, Juliet, Isabella, Margaret, and Sarah