Kia ora koutou
Typically – after putting up a Library news post and kicking off an escalation process with Digital Services….AskLIVE seems to be back in business on campus.
We still don’t know the exact cause of the issue and haven’t received any new communication from Digital Services or LibraryH3lp, so I am going to err on the side of caution and leave the library news post up in case the issue reoccurs this evening
Thanks to John and Brian for staffing AskLIVE on their lonesome today 🙂
Will check it is still up when I get in tomorrow and take down the Library news post then.
Ngā mihi,
Romy (on behalf of Library Systems)