Further to my post last week, this is an update provided by Purple Shirt regarding the observational research they are doing in the first couple of weeks in January speaking with different Library staff (depending on who is around).  Any queries you are welcome to contact me (Tim Stedman).

Background

UC’s Digital Services team are working alongside Libraries on a piece of research in which they are hoping to engage with a range of Library staff.

UC is currently reviewing the technologies that underpin the Library’s digital experience with the view that the out-dated library management system will be replaced with a more modern alternative. Purple Shirt (UC’s UX partner) have been asked to support UC to define the user requirements for the new system from the perspective of those who will be interacting with it. What does an intuitive, well-designed system look like to you as library staff? It’s less about the technical aspects, more about the human. This work is being led by Rhiannon Josland from Purple Shirt.

While defining the user experience of the library management system is our focus, we’re also hoping to uncover other opportunities that might exist for the future digital experience of the library.

As a side note, some of you have have already met Vinny Ahluwalia (Business Analyst, Digital Services) who is leading research to understand what the technical requirements of the system need to be.

How you can help
To get a better sense of the context our various library staff work in, and the digital systems being used, Rhiannon will be situated around both the Libraries, and the Library offices in January (9-12th, 16-19th).

During this time, she will be roaming the floors and introducing herself, so if you have time and are comfortable having a kōrero with her it would be very welcomed. Even 15-30 minutes would be great.
Alternatively you are welcome to reach out directly in January if you’d like to organise a time that best suits you (Teams or email – rhiannon.josland@canterbury.ac.nz).