Kia ora koutou

The new catalogue is unable to process renewals for overdue items  – this is something Horizon enforces so will probably take a while to work around.   We didn’t pick up on it in initial testing as it only happens when DayEnd has run and generated an overdue item block for the items (renewals do work on items with edited back due dates).

In the meantime, we have edited the error message (for those items to the below (alas we can’t put in the actual clickable link to the old my account, plain text only in these error messages)

This item could not be renewed: Item is overdue and currently cannot be renewed here – please renew via Old Library Catalogue link in footer or contact library staff.

We will keep working on a solution as realise this is not ideal for our users.

NB: looking into this today has also delayed our plans to identify adn fix items with too long due dates from last week’s American date format renewal issue – apologies for the delay on this.

Ngā mihi,

Romy (on behalf of Library Systems)