Kia ora koutou

In the process of fixing the other issue with some staff incurring fines on overdue renewed items we discovered there was also an issue with the fine blocks for borrowers that were eligible for fines.  This issue would stop waivers or complete payments for fines (which would normally resolve the fine block and move it into history blocks).

We’ve fixed the underlying issue in the new catalogue now and made the decision to remove/delete the 6 fines that were affected to avoid issues down the line when they came to pay or have fines waived.  Bit of a bonus for the affected borrowers but posting this in case any of them query the sudden disappearance of their fines (there will not be a trace of the fine in history blocks for staff to see).  The biggest fine we “disappeared” was $2 so shouldn’t break our bank.

Ngā mihi,

Romy (on behalf of Library Systems)