Payment plus not returning balances for Canterbury Cards

Kia ora koutou

Staff have reported Payment plus not returning balances (and hence preventing payments from going ahead) for Canterbury Cards since this morning.
Alas was reported too late in the day for Digital Services staff who need to look at the issue to still be in office.
I have put an incident in in Service Now and will follow up with relevant Digital Services staff tomorrow.

Ngā mihi,

Romy (on behalf of Library Systems)

One thought on “Payment plus not returning balances for Canterbury Cards”

  1. Digital Services are still trying to find the source of this problem. Unfortunately, the expert on connection between payment plus and Canterbury Card accounts is currently away so it may take a while for them to find and fix.

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