Kia ora koutou

At the end of last week Digital Services IAM team processed a batch of more than 5000 expired student accounts that they realised had been missed out of their regular deprovisioning tasks due to a glitch.  This process removes them from the access group for Open Athens.   Affected students will see error messages like:

The signed in user ‘xxx123@uclive.ac.nz’ is blocked because they are not a direct member of a group with access, nor had access directly assigned by an administrator

There is the possibility that some of these students re-enrolled and are still entitled to access to library resources – the IAM team are running reports to try and pick these up and re-add but always some who slip through the cracks.
If you get reports from students with the error message above and they are still an active student (expiry date of Horizon record is current) please refer them to Library Systems and we will log tickets to get their access reinstated.

NB: the affected students will still likely be able to access other UC systems – the process IAM runs only removes them from Open Athens access.

Ngā mihi,

Romy (on behalf of Library Systems)