Standards New Zealand’s website has encountered a technical issue which is preventing access to some joint Australian and New Zealand standards (AS/NZS) and New Zealand standards (NZS).

We have identified the issue and are working with our technology vendors to resolve this matter as a high priority.

How can you access standards you need?

Our customer service team are working hard to manually provide access to the standards you need in the meantime.

If you urgently need access to a standard that is not available, please contact enquiries@standards.govt.nz with your name, organisation, contact details and the specific standards you require.

Urgent requests for PDFs received Monday to Friday, 8am-4pm will be processed within four hours after which the document(s) requested should be available through your download link or online library.  Please do not send multiple requests during the four hours as this might delay our response.

Working towards a solution

We continue to work with our vendors to implement a solution as soon as possible. We will provide further updates on our website here: https://www.standards.govt.nz/home/access-to-pdfs/