Presenting Even More Borrower Load Issues

Kia ora koutou

It seems when it rains it truly does pour (in borrower load land anyway).

Digital Services have sheepishly confessed that from 28th November 106 student records have been assigned UICs (a meant-to-be-unique  identifier used extensively by Margaret’s load programs) that had already been allocated to staff records.  This means there have been some really odd Franken-records loaded to Horizon with a mix of 2 completely separate identities’ data fields.  Corey is working through fixing them up but that is creating a bunch of borrower load errors in itself (new student record tries to load – yay… but can’t because other unique identifiers e.g. barcode and student ID etc. are already in Horizon under the existing botched Franken-record).
We will try to get through fixing them up over the next few days (but TBH I am feeling a bit snowed under with all these issues happening around the same time creating a tangled web to try and sort out…and have a lot of MLM work to do this week).  Be aware that some strange borrower issues could occur.

Ngā mihi,

Romy

One thought on “Presenting Even More Borrower Load Issues”

  1. A bit of an update – the web is fortunately not quite as tangled as it looked to start off with. Most of the original UIC records are for staff with expired contracts so we have been deleting those Horizon borrower records to allow the new student UIC records to come through. To date there has only been 1 old record with items out (grateful this has happened at a quiet time). We are working through around 20-30 records a day and are currently at #53 of 106.
    ELS – you don’t need to forward us the borrower load error emails (we get copies too), maybe move to a folder in your inbox for reference?
    Ngā mihi,
    Romy

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