I have created a folder on the K drive where staff can raise questions about particular processes and record problems that they experience with using the new RFID equipment.

These can be found here:

K:\projects\RFID\RFID Problems

The document entitled “RFID Issues To Be Tested” is organised by equipment. You can add questions or notes under “Procedural Issues” or “Technical Issues” for each device. This will help us with the ongoing testing and finetuning of the setup of the RFID Equipment. Please inital any comments you add to the document.

You will see another document I created recording a particular problem I witnessed today with the self check machine. I appreciate that these things often happen when you are busy at the desk so you will likely not have time to create similar documents. However, if you do have time, this sort of detailed information is helpful for us in trying to solve the problem.

Thanks,
Fiona