From ICTS:

Virus/spyware Shh/Updater-B has been detected and moved to quarantine message is being reported on numerous computers across campus. We are waiting for a fix from Sophos and will get this updated as soon as possible. Please pass onto staff members that there is no need report this to the ICT Service Desk as the alert message states.

Some of you will be experiencing painfully slow computer response times (e.g. opening word, a browser, trying to save a file). This is related to a relatively new file storage system being used by ICTS and onto which some of us have been moved.

It is being dealt with urgently, but you may find response comes and goes during the day. If we get any more details from ICTS I’ll add them.

Peter K

from ICTS

Hi all,

There appears be a phishing email from Facebook doing the rounds. It looks very much like a legitimate email, but has an empty To: address and a .zip file attachment. The subject line is something like “Your friend added a new photo with you to the album”.

Please don’t open this file.

Regards,

Paul Arnold | Server Support Consultant | University of Canterbury | Work +64 3 364 2987 x8800 | paul.arnold@canterbury.ac.nz

No access to Web of Science at the moment. It states ‘No Subscription’ but that is not the problem. We will try and find out from them what is happening.

Thanks, Peter K

Some eresource disruptions over the weekend (Wiley and Elsevier)

Both Wiley and Elsevier are doing some maintenance to their systems this weekend, and some of their resources will be unavailable.

Wylie:
Wylie Online Library will be unavailable for 2 hours from mid-night, Saturday 25th August.

Elsevier
ScienceDirect, Scopus, Hub, Applications, SciVal, Journals Consult and the Admin Tool are expected to be offline and unavailable for approximately 19 hours between 12.30 am Sunday and 7.30 pm Sunday, August 26th for scheduled maintenance for a new release.

The details of the Elsevier changes are:
We are keen on making our users’ experience of the SciVerse suite of products as smooth, friendly, and effective as possible. For this reason we listen to our user’s feedback and plan new releases to improve the functionality. To implement these changes, we occasionally need to schedule an outage.
ScienceDirect, Scopus, Hub, Applications, SciVal, Journals Consult and the Admin Tool are expected to be offline and unavailable for approximately 19 hours beginning Saturday, August 25th, 2012 for scheduled maintenance for a new release.
What are the changes you will see with this new release?
ScienceDirect: Effortless access to relevant information thanks to a new design for journal article
and book chapter pages as well as improved user experience for RSS feeds, image
search, and other features.
Scopus: Easy updates with Alerts Features functionality improvement.
Hub: Faster and friendlier search capability through several new features.
Please click here to find out the details of the new features per each product.

ICTS have made a change. If you are working in a shared email account (e.g. you reply to an email in the shared inbox) then for Exchange 2010 users, the email will now go into the Shared ‘sent’ folder, rather than your own. This should also be true for new emails if the last folder you were working in was one of the Shared account folders.

Not all of you are yet on Exchange 2010 but everyone is being moved slowly. So if you find you can’t see your sent emails, check the shared folder.

For some of you, this should be very useful.

Regards, Peter

This morning (Tuesday) the Horizon server had a battery replaced. This went fine but I did have to restart all RFID services so if you notice any problems with Horizon, or more likely, with any of the SelfCheck or other RFID services, let me know.

Regards, Peter

From Friday the Q: drive is probably going to be the R: drive. This is because Windows 7 reserves the Q: drive for other purposes and it cannot be used for general network drives.

As an aside, now might be a good time to review your files in this drive as it has grown rather large and convoluted – anything no longer needed should be deleted.

Thanks, Peter

After a longer than usual delay the 2012 Midyear exams are now available.

There was a new process used this year by the exam administrators, plus some other extenuating circumstances, hence the late delivery of the files to the library. This “improvement” also affected the way the exam paper files were named, and has resulted in much more than usual manual editing. The potential for error (mine) is thus correspondingly higher. Any such errors, or omissions, or oddities like opening an ENME exam and finding it is actually MAOR107, please let me know.

Jack

Web of Science is currently unavailable. It has had a couple of problems this morning – as it did for a short time last week. The problem is with their site, but we haven’t yet heard any details.

Peter K