All posts by blogsarchive

Kidsfest Events On Campus

After something of an information vacuum last year, Lawrence Teo has been proactive about searching out where and when Kidsfest activities take place on campus. He is sharing this handy table with all frontline staff likely to be faced with lost parents.

Given that the Council’s Kidsfest web site “directions” link tells people the University is at “20 Kirkwood Ave” there are quite likely going to be enquiries.

Jack

Student Printing Problems

Students who have a negative balance on their Canterbury Card accounts and then top up their accounts, are finding that they are unable to print even after waiting 20 minutes.
When staff log into RAS to check their accounts, we can see that the printing access box is not ticked. Staff can tick that box for students and then ask them to wait another 20 minutes, before trying to print again. This works for some students, but not all.

ICTS are aware of the problem and are working on fixing it.

In the meantime, if students are unable to print and need something printed urgently, staff should offer to print for them at the Information Desk.

Thanks,
Angela Berry.

UCSA Bikes

Last week I had a meeting at Education and borrowed a bike from the UCSA to get there from Ilam.

It was super easy and fast and halved my trip time between the campuses. And as an added bonus it’s exercise in work time!!

To borrow a bike all you need to do visit the UCSA office in the Undercroft.

1. Tell them which bike you’d like to borrow (the bikes are outside between 1894 and A block – they have the bright pink locks with a number). The bikes are all vintage style and some have a step through frame which makes it heaps easier if you’re wearing a skirt! They don’t have baskets but have a carrier at the back to attach a bag too.

2. Leave your Canterbury Card with the office as security. They even come with a helmet if you don’t have your own.

3. Return it when you’ve finished.

More info from the UCSA here

Theresa

Scanning to I drive will no longer work

Hello Everyone

If you use the Mopiers to scan to the I drive (rather than to email) this has changed. The I drive pointed to a folder on a server that is obsolete and about to be turned off.

With Nikki’s help, we have had the Mopiers changed so that they now have a new folder to which you can scan. It will likely show as LIBRSpecialProj or similar. You can find the files on the U: drive, at U:\Bulk\SpecialProjects\Library and there are individual folders in here for each branch.

Please don’t use this location as a storage area as it is used by quite a few staff. When you finish with a scanned document delete it or, if you need to keep it, move it to a more secure location.

Let me know if you have any problems.

Peter K

DVD and Video catalogue indexes not current

Max noticed that in our catalogue the DVD and Video indexes were not picking-up recent items.

I’ve had a look and when these indexes were set-up long ago, the underlying queries were formed in a way that does not include materials using the RDA (Resource Description and Access) format now used in our records.

We’ll re-write the queries and then look to run a reindex process over Queen’s Birthday weekend. Hopefully these indexes will be current by 2nd June.

Regards, Peter K

Power Outage last night

As you probably know the power was off on campus last night. The period was long enough that some of the IT systems had to shut down – the battery backup only lasts so long. Our main servers are in the Primary Data Centre which is powered by a generator so were OK.

However, ITS did shut down some other systems which they will restart during the day. These don’t seem to be systems that affect us. However, if you find Outlook is unresponsive, ITS recommend shutting Outlook down and restarting – then reporting if the problems continue.

Regards, Peter K

Message from Rosie

Pictures via Sue Lloyd.

Rosie was hoping to be home by now, but due to her popularity with a variety of therapists (physio and occupational and I am sure there was a third one I can’t remember) queuing up for her attention, she will probably grant the hospital another day. She says she has a nice view. And some nice flowers. And a bear. Of the latter two, she asks that I “convey to all involved how grateful I am and how much it helps me feel better and they couldn’t have arrived at a more appropriate time”.

She has named the bear Blancmange. Anyone familiar with hospital food will understand.

Jack

Ebsco databases down

Ebsco have been having problems with their servers this week. At the moment, we have no access. An Australian Librarian enquired this morning and the response was:

“I’ve just spoken to Tim Tillack from EBSCO and there is a critical access issue affecting all EBSCO products in Australia and NZ – access is not currently available to any product. They have no further information but will advise when it’s been rectified”

When we hear more I’ll note it here.

Regards, Peter K

As from about 3 pm this has started to improve and connections can be made most of the time. I expect this to improve slowly from now.

Peter K