After we closed on Wednesday I extended the date of everything due on Wednesday, until today. This won’t remove all need for discretion – e.g. some items that were due before Wednesday, would not have incurrred fines if returned on Wednesday because of grace periods, but now will.
Peter K
Hi all
Nathan has advised that the ICT workroom in Central Library will now be locked on the weekends when there is no technician in residence. Nathan has stocked the cupboard behind the ICTS service desk with paper and toners e.t.c. so library staff will still have access to these items when no technicians are around and the printers run out.
Romy
Hi Everyone
If you got the Middle-Tier error message when you started Horizon this morning (which would only be if it was before 8:15) then could you please restart Horizon.
Thanks, Peter
Hi all.
Nathan from ICTS has confirmed that the 24/7 card access computer workrooms will be accessible on Queen’s Birthday. On the Ilam campus = Crypt and Kirkwood; On the Dovedale campus = Kotuku.
No technicians will be onsite though.
Romy
Hi all
We have been getting some Horizon database errors “identity trigger failed” “bad borrower # in burb” on some items at Central. These items are given an ‘item held’ status on the catalogue but are on hold for no borrower.
Trying to CKI or issue these items in Horizon comes up with the error message above. If you are using a sort-assist to CKI items you may get a black “database error” bar but you could get no indication at all…We have started CKI items in with the sort-assist and then putting them through Horizon CKI as well as a precaution.
E-services are aware of these errors but need to fix each one individually. If you come across any examples please email the barcode to e-services.
There may be some strange recall issues too.
Romy
Ricoh advise that the problem affecting some students trying to use the mopiers for scanning has been fixed.
Jack
Hi
We have received a couple of boxes of narrow strips for the heat binding machine from CEPS. These will be kept in the cupboards behind the desk. Please replenish the supply by the binding machine if you notice stocks getting low (or, more realistically, if borrowers report being out of them). If you put the last box out please email kate.frew@canterbury.ac.nz and copy in ceps@canterbury.ac.nz to send more supplies over. In your email state they are narrow strips for the central library heat binding machine.
Cheers
Romy
We have been advised by ICTS that a number of systems will be out of action between Friday evening and early Monday morning.
If you have EFTPos Reload stations in your part of the Library could you please place an out of order sign on them before going home on Friday. They should be OK to use start of business on Monday.
Regards, Peter K
an update on the scanner issue (L2 Central lib) from ICTS.
ICTS cannot figure out what is causing the issue (some students are able to login to some mopiers and others cannot). Card readers for photocopying are also not working consistently (only working for some student cards). Ricoh have been asked to check the mopiers but can’t do this until Monday next week.
Hi
ICTS have advised that the 3 mopiers on level 2 are currently not working for student scanning. Mopier on Level 9 should be ok. ICTS are working on this.
Romy