We’re getting various reports of students not being able to log in and the network being slow or freezing completely. ICTS know about the problem.

Thanks,
Donna

PSL has been removed as an option from both HIP and Horizon.

EPS should be available as a pickup location from Monday – in the meantime, borrowers will have to place requests for pickup at Central. All remaining holds and requests for pickup at PSL will be updated to EPS next week.

Donna

The Horizon calendar has been updated to academic year hours this morning. Horizon on all circulation machines logged in before 9.30am should be restarted to pick up the changes to the calendar. If this is not done, then hourly loans may not issue correctly this evening.

Thanks,
Donna

From this morning, we’ve added a small modification to Horizon for the purpose of maintaining Restricted Loan usage statistics. If you notice any problems in Horizon (including speed issues), please report them to Library IT. The types of processes that could potentially be affected include CKI, CKO, holds, RL workflows, and any other transactions that involve changes to items.

Thanks,
Donna

There are 2 new reports available via Camelot Reports under the Storage Reports heading. The reports list all monographs or serial titles at Crown offsite storage. Both reports can be selected by call range and sorted by bib number, title or call number.

Donna

The staff forum for the ICT Services Proposal (which includes Library IT) is tomorrow at 10:30-11:30 in the C1 Lecture Theatre. This is the only chance for staff not included in a change proposal to have their say.

More details about the forum are on the Project STAR intranet page.

Everyone can log back in now.

As we are now within 2 weeks of the Engineering Library closing for refurbishment, all standard Engineering items will now be issued with a due date beyond 21st February 2010. This applies to Engineering items issued from any branch and for all borrower types.

Donna

The storage request list is still being cleared each morning. Please remember that the Horizon Storage location is actually 3 physical locations – the Law Basement, the Warehouse and the Special Collections Room in the Central Library. If you clear the list by clicking on the “List Pulled” button, then you may be delaying the retrieval of items at one of the other locations by 1 or more days.

If you accidentally clear the list, you can restore it by running “Restore the Request Pull List” from Camelot Horizon Reports > Horizon Database Changes > Requests.

Thanks,
Donna

Just a reminder to anyone who uses the Storage request pull list (Horizon Circulation Reports) that this list is shared across 3 storage locations. Please don’t use the “List Pulled” button to clear the list, otherwise the items won’t display again until the following day. You just need to close the window, and click the “Yes” button to confirm that you want to continue. The list will automatically clear items as they are collected and put on hold.

Also, if you suspect that the list has been cleared, please email Library IT and we will reset it for you.

Thanks,
Donna