All posts by bwc40

Pickup location for distance borrowers

Isabel has discovered a problem with the pickup location in HIP since the recent upgrade. Distance borrowers are now being presented with multiple pickup locations when requesting certain items (e.g. Education journals and 3 day loans), instead of having the Education Library selected for them. The request rules still apply, and it will not allow the borrower to place a request for non-requestable items. There are no problems when requesting standard borrowable items.

If a borrower reports that they are having problems, please explain that journals are not available for loan to distance borrowers, but offer to scan an article(s) for them. Alternatively if they’re trying to place a request on an Education 3 day loan, ask them to select “Education” as the pickup location.

We’ll try to fix this problem ASAP.

Donna

Proposed changes to HIP

Library IT have implemented some of the changes recommended by the Catalogue Review and Catalogue Replacement projects in a test catalogue:

  • Links to online full-text and related resources via the keyword summary results
  • Location and availability information displayed in keyword summary results (set to display a maximum of 3 items)
  • Format icons in keyword summary results and full bib display

These recommendations were the result of research conducted by the project groups which suggested that users preferred more information at the summary level, and clearer links to online full-text. There were many more recommendations, some of which we wouldn’t be able to implement without moving to a new catalogue.

Please have a look at the proposed changes and add your feedback to this post via comments.

Thanks,
Donna

Horizon training

Library IT would like some feedback from staff about any demand for Horizon refresher training. This might be of use to those staff members who need to know how to use specific Horizon functions, but they don’t use them on a day-to-day basis.

So, if you would like some training on specific Horizon features, please email Library IT or add a comment to this post, telling us what you’d like to know. If there’s enough demand, we’ll try to organise a session soon.

Donna

Horizon Upgrade Thursday 15th Jan

Horizon will be down from around 7am on Thursday morning. Lending should have access to Horizon by 9am, HIP should be accessible soon afterwards, and cataloguers should have access by 11am. We’ll keep everyone informed of progress on the day.

Please note that we will be shutting down the self-check machines in Central and Education on Wednesday afternoon.

If any libraries would like to use PC reliance for circulation, please email Library IT.