All posts by Claire

Extended Hours (Sunday 30 October – Wednesday 2 November)

Joan, Coral, Sandra and Fiona will all be away at the LIANZA conference early next week. Sandra and Fiona will not be back at work until Thursday 3rd November.

Extended Hours cover by the Casual team can be arranged through Tim O’Sullivan during the day, and for last minute emergency cover please contact the Central Library team on extension 6198.

Isabel has agreed to have her mobile phone number added to the Extended Hours phone list, in case it is required. Isabel says she will carry her phone with her but would prefer a ‘text’ message rather than a phone call.

Thank you, Sandra

‘Circ Assist’ – at front desk PCs

Peter K has been investigating the problem reported by all campus libraries this morning – that items cannot be issued/returned; the Circ Assist icon stalls on “Items queued’; and all attempts to work around the problem have not been successful.

Unfortunately Peter is not able to provide a ‘fix’ for us and has logged an urgent request for assistance from FE.

As many of you have already discovered items can be processed via Horizon if necessary, but they will still be secure/insecure, however the Self Loan machines are working so students can still have items issued that way.

Thanks,
Sandra

IT Services – more useful information

Additional points from Averill….

“…staff at College of Education Library may find it useful to know that we have a workroom assistant housed in the Kotuku office, weekdays from noon until 2pm.

Other computer workrooms open at present on the main campus are:

Erskine building – all computer workrooms including those rooms managed by math/stats on level 0, Erskine are open 24/7. This would be the best place for students to go to when Central Library closes.

Kirkwood village KC03 will be open 24/7 from tomorrow, Thursday, with 36 PC’s. KB04 opens on Monday, with dual boot, mac & PC computers, and open 24/7.

Kotuku at College of Education is open 24/7 so is the ideal place for students to go to when the Library closes there.

The 24/7 workrooms require card access outside of the normal working day.

Many thanks
Averill”

IT Services

Posting made on behalf of Averill Duncan (ICTS):

“The Loft staff have now a home on level 2, Central Library. Room 212 just behind the disability computers in the Alcove.

The regular workroom staff are Nathan Wain and Kathryn Hearsum. They will attend to second/third level IT support issues.

During the day this office will be manned from 8:30am until 5pm. During the teaching weeks of the year there will be a workroom assistant on duty until 9pm Mondays to Thursdays and until 6pm on Fridays.

Saturday and Sundays from 1pm until 4pm.

There will be times when the workroom assistants will need to leave the Library to attend to unexpected problems in one of our 24/7 workrooms but they should not be away for long.

The workroom assistant will check the level 2 and level 3 printers and of course all IT related problems can be directed to them whilst they are on duty.”