Items are issued to this record if there is clear evidence that we are not likely to ever have a particular item returned to us, or it is so badly damaged that other decision steps will need to be made by Library Support Services. Once the item has been removed from the borrower’s record, and re-issued to the ‘Earthquake – Damaged and Lost’ dummy borrower record, please remember to change the status of the item to ‘leq’ (i.e. Earthquake – Lost or not retrievable).
This step will still need to done even if the item had an ‘leq’ status on the original borrower’s record. Checking the item in to remove it from the borrower’s record removes the ‘leq’ status and it reverts back to ‘In Library’, so the status will need to be changed again after re-issue to the dummy record.
Please note that items that are simply out of reach in building with restricted access, or are otherwise irretrievable for the time being, should be left on the borrower’s record if at all possible, and the status changed to ‘leq’ to prevent it from being recalled by another borrower.
A technical problem has prevented us from sending emailed Notices today, and at this stage it is unlikely that we will be able to send any until Monday. Horizon is not affected so borrower Blocks will be correct and can be seen on My Library Account.
Library E-Services have added a new item status to Horizon for those recalled items that need to be ‘parked’ because they are in Earthquake damaged buildings or cannot be retrieved at the moment. This link can only be used for items that have not already reached the ‘Lost’ status as we know it.
The Wiki links are already in place, (under the heading section ‘Earthquake resources’ and ‘Change status to leq’), but please wait until Peter K gives us the all clear to use it.
For items that are clearly irretrievable and recalled – but not yet ‘Lost’:
In the Wiki ‘Earthquake resources’ section, select ‘Change status to leq’. Enter the barcode of the item affected. The status of the item on the borrower’s record will then change to ‘Earthquake-Lost or not retrievable’. This will not remove the underlying request.
For items that have already reached the Lost status:
Record the requestor’s details; then delete the request. Check the item in, and re-issue it to the original borrower; re-place the original request; then change the status as above to the new ‘leq’ status.
In either case please add an Alert Block to borrower’s record noting the status has been changed .
ULANZ registrations and updates can begin in the Central Library as from today, Monday 21st February 2011. Borrowers must have their new 2011 card.
External borrower registration will not commence until Monday 7th March 2011. The Card Co-ordinator will not be available to produce External borrower cards until that date.
Kevin from the Warehouse reports that there is a shortage of inter-branch delivery hampers, of the more commonly used blue and green shallow style. These are in high demand at present so if you know of any that have been unintentionally ‘stock-piled’ somewhere would you please make sure they are put back into circulation.
This will be the first time that we have closed and reopened – on the same day. We have found that we cannot set up an automatic extension to the return time for hourly loan material that may fall due within the ‘closed’ period.
All libraries, with the exception of the Education Library, will need to manually edit the due time on hourly loan material to accommodate the period that the library is closed.
The suggestion is that we edit the due time, on any item due between 11:30am and 2:30pm, to a standard due time of 3pm.
Items of a ‘reference only’ nature will/may need to be returned for the period that library is closed.
I will be on Annual Leave until Tuesday 5th October, and Angela B is also away on Thursday 30th September.
For emergency Casual staff assistance please continue to email your requests to Angela, Fiona Horne, (and me). Please, please, do not leave voicemail messages. Requests received through the Renewals number (extn 6198) will still be passed on to Angela or Fiona.
Central Library AYO ‘Acting’ Extended Hours Supervisors during this period will be:
Tuesday 28/9 – Fiona Tyson (Law Library)
Wednesday 29/9 – Tim Bowron (Education library)
Thursday 30/9 – Michael Tubby (Law Library)
Saturday 2/10 – Fiona Tyson (Law Library)
Sunday 3/10 – Fiona Tyson (Law Library) until 2pm when Angela starts her shift at the Education Library.
The latest batch of Casual Cards, available at the Central Library Lending Desk, apparently have a configuration problem and will not accept funds loaded by Eftpos. They have since been returned to the Copy Centre and Denise hopes to have a second new supply available on Monday 6th September. In the meantime we have just one spare card left, other than those kept in the drawer for temporary use only.
