All posts by insiders

Farewell occasion for Donna and Alison Rashbrook

Library eServices are planning a farewell morning tea for Donna and Alison Rashbrook on Thursday 24 February in the Central Library tearoom. It will be a goodbye and thank you celebration for Alison, and a temporary goodbye and baby shower for Donna.

As Donna and Alison have worked with most library staff, we are extending an invitation to anyone from throughout the Library who is able to come. It will be an extended morning tea, covering both the 10.10am and 10.40 am times.

We’ll be bringing a card around and collecting money for a gift for Alison. Library eServices will be organising a card and gift for Donna – others will no doubt want to bring their own gifts for the baby shower.

Any contributions of food for the morning tea would be very welcome.

Catherine

“Restricted Loan” being replaced by “High Demand”

The term “Restricted Loan” will be replaced with “High Demand” in the catalogue from tomorrow morning. We will also be working through the Library website to update any references to Restricted Loan. Please check your LibGuides pages and do the same.

If you notice any remaining references to Restricted Loan collections later in the week, please report them to Library e-Services.

Thanks,
Donna

New Library Printer Names & Print Queues

ICTS is in the process of consolidating all Staff printers onto a new print server. This task was started towards the end of last year. At the moment we have both the new and old print servers running side by side. This means that most staff will not have noticed the new print queues.

Most of the old printer entries now have messages in the comments field of the Printers & Faxes menu suggesting that their users should be migrating themselves to the new print queue.

Below is a list of the library printers I’m aware of that have new print queues, old name first, and then its replacement, plus a description in case you don’t recognize either name.

LibrAdminCopier — LRNR-JamesHight311 — Central Lvl 3 Admin Mopier
LibrC203 — LRNR-JamesHight203 — Central Lending Mopier
LibrC212 — LRNR-JamesHight212 — Central Info Services & Interloans
LibrC501 — LRNR-JamesHight501 — Central Collections Team
LibrEngCopier — LRNR-EPSLibrary130 — EPS Library
LibrEDU — LRNR-HenryField108 — Education Library
LibrLawCopier — LRNR-Law207 — Law Library
LibrMBCopier — LRNR-MacmillanBrown226a — Macmillan Brown Library

If you are a user of one of these 8 printers, and you are still printing to the old Libr print queue, can you please install the new LRNR print queue which corresponds to your printer and make it your new default printing device.
Then delete your old Libr printer entries.
This may save you a bit of pain at some point in the future, when ICTS shuts down the old print server. (Sometimes they forget to tell us when they are going to do this).

You can add one of the new printers by doing the following.

1. Open the printer and faxes menu under your Start Button menu.
2. Click on the Add Printer button.
3. Click Next
4. Select A Network Printer, or printer attached to another computer and Click Next
5. Select Find a printer in the directory and Click Next
6. Type LRNR in the Name field and Click Find Now
7. A list of the Learning Resources printers should appear – Select the printer which matches your Building and the Room number that the printer lives in and Click OK
8. Decide if you want this printer as your Default printer or not, (probably Yes), and Click Next
9. Click Finish

If this doesn’t work, or if your having some other difficulty installing your printer, please contact Lin or myself.

Shane

PC shutdowns for the Christmas Break

Hi all,

We have had queries from staff about whether we need to do more complete shutdowns of computing equipment for the Christmas break. ie turn of equipment at the wall etc.

I checked with ICTS, and they have replied that we just need to shutdown as normal. No need to unplug or crawl under desks to switch wall sockets off. However, it would be a good idea to power off your computer monitors tonight rather than leaving them in standby.

There is no need to do anything different with your printers either.

Cheers,
Shane

Wiki is back up… but you may still have connection problems

ICTS have resolved the issue with the UC Wiki.

It was caused by a DNS address fault. Because of this, even though the service is back up and running, some computers may have the wrong address cached, and this will need to be cleared before it will work in those instances.

If you are still having difficulty connecting to the wiki, please contact Lin or myself so we can clear the DNS cache on your pc.

Cheers,
Shane

LibGuides link check report

I’ve recently requested and received, from Springshare, our custom linkcheck report for our libguides pages. It has been saved at file://K:/information_services/LibGuides/custom_linkcheck_report_2010-12-14.htm. Please could all authors of any LibGuide page access this report and check any links reported broken on any of your pages.

It does include some false hits – links it reports broken but which do in fact work – but there are also links reported that are genuinely broken.

Refer any enquiries to Library E-Services. (eservices@libr.canterbury.ac.nz)

Catherine

Password expiry

Some staff may start to receive emails from the University’s Identity Management system warning that they need to change their password or it will expire and they will be locked out of some systems.

The emails should be coming from idms@bitbucket.it.canterbury.ac.nz, and will ask you to log into RAS https://ras.canterbury.ac.nz. However, if you are concerned about the validity of the email, contact ictservicedesk@canterbury.ac.nz.

These changes were announced in the Diary early in November:

Learning Resources announcement about passwords
The University’s Identity Management systems (IdMS) is moving into the next phase of managing access to our ICT systems. After 10 November 2010 it will begin to enforce password expiry. Users will need to change their password on a regular basis. Depending on your role and the access to information you have, you will be required to either change your password every 90 days or every 365 days. This is a New Zealand Audit requirement around data security with which the University is required to comply. Initially only about 600 people, who have special access in the PeopleSoft HRMS, will be affected. Later on the new password policy will apply to anyone who has access to sensitive information or intellectual property.

If you are one of the people who has additional access to PeopleSoft HRMS, to view other people’s private information, and you have not changed your password in the last 90 days, you will receive an automatically generated email advising you that you have seven days to change your password. The instructions on how to do that will be included in the email. If you fail to change your password in that time, your access to PeopleSoft will be blocked. If that occurs you will need to contact the ICT Service Desk to have your account re-enabled.