Could those staff responsible for keeping Calendar Exceptions up-to-date in Horizon please check your location’s dates for the Christmas break? As far as I’m aware, all libraries are closed from 24 December to 4 January (inclusive). Some locations have entered fewer days, and others additional days, in their exceptions.

Thanks,
Donna

The UC Research Repository will be unavailable for a short time tomorrow morning (3rd October) so that we can make some minor changes to the interface. This should happen between 8.30am-9.00am. I’ll advise Collection Services when it is back up again.

Donna

If you want to refer back to a previous piece of news that was on the old version of Camelot News, it is still available from the Camelot home page and most other Camelot pages under the News Quick Links heading in the right navigation bar.

Catherine

Gail Pattie will facilitate a session giving an introduction to the library professional registration scheme, introduced last year.

Content
* What it is

* Why get registered

* How to get registered

* When to get registered

This session is being held on Tuesday 30th September in the Level 4 Discussion Room, Central Library, with a start time of 2pm.

Please email Maureen if you wish to attend.

Maureen Ruki

Categories in Counterculture were set up so that there was a category for each branch, and another category “All Libraries” which is supposed to be used for postings that are relevant to all branches.

However, this name “All Libraries” has always caused some confusion, and I’ve had more comments about how confusing that is with the changeover to Camelot news. It is difficult to understand the difference between All Libraries (a specific category, different from all other categories) and All postings, which isn’t a category as such, but a link created by the blogs software that allows to you see all postings regardless of category.

To try to overcome this confusion, it has been suggested that we change the name of the “All Libraries” category to “Library Wide”. This will also change where this category appears in the list, as it is ordered alphabetically.

I’ve also just changed where the All postings link appears on Counterculture, so that it now appears at the top of the list of categories. I could also do this for other blogs if that was considered desirable.

Please note: As I’m away on leave after Friday, I’d like to make this change before I go on leave, so any comments need to be made before tomorrow afternoon.

Catherine

The approved minutes from the LLT meeting of 16th September 2008 are now available on the Camelot Minutes webpage.

Carole Rickman

Fixed-Term (23 October 2008 – 27 February 2009) Part-Time (18.75 hours per week) Applications are invited for a fixed-term, part-time Library Assistant position based in the Education Library.

The position is responsible for providing lending and other public services for the University Library. Although this position is based in the Education Library there is an expectation that you will be available to work in any of the libraries on campus.

You will have previous experience with automated library systems and some knowledge of library procedures. You will demonstrate a commitment to excellent customer service and continuous improvement, have excellent interpersonal and communication skills and be flexible and adaptable. Don’t miss this opportunity to join our outstanding Library team.

The normal work schedule for this position is as follows:

Thursday 8:30am – 3pm
Friday 8:30am – 3pm
Saturday 9:45am – 5pm

Applications close 5 October 2008.

For more information, please visit the UC Internal Vacancies website.

Carole Rickman

Recently LLT has discussed some issues to do with telephone use by Library staff.

The business of the Library is carried out by an increasing number of communication devices. These still include the telephone, and there are over 120 phones in the Library, often with personal voicemail attached.

All Library staff are expected to answer a telephone that rings – in person whenever possible – rather than letting it go to voicemail. If required, group pickup can be set up for a group of telephones.

It is also important for the professional image of the Library that staff answering telephones clearly identify who they are – a personal name is best.

For cases when a call needs to be tranferred to another extension, please tell the caller the extension number they are being transferred to. Any staff requiring training in how to transfer calls should speak with their manager or supervisor.

These may seem very obvious points of telephone etiquette, but they are not being carried out consistently by all staff.

Philip Jane

I’ve just added a new category “Fixed” into Counterculture.

This is for all those “it’s broken”, or “there’s a problem with …” postings, after they are fixed. This way they can be cleared out of other categories, but still be available for later reference. They won’t display on the new Camelot page.

So if you are putting up an “it’s broken”, or “there’s a problem with …” posting, please put it in the relevant Library category to begin with, but once the problem is fixed, put a comment on the posting saying so, but also edit the original posting to change the category to Fixed. See also instructions on how to edit a posting.

Catherine

The approved minutes from the LLT meetings on 26 August and 2 September are now available.
Carole Rickman