Hi All

For those of you that use the username search in Horizon to try to find borrower records (via F4 – Find Borrower in the CKO menu).
The criteria for this has changed slightly due to some changes to the underlying table.

Please now enter an asterisk (*) before and after your search term e.g.

*abc123*

The bonus of this is it searches across all usernames we have in Horizon for that person.
Previously the search only searched the primary username of a borrower e.g. for someone who was both student AND staff – the search would find them via their student username but not their staff one.

You will need to close Horizon and re-open it to pick up these changes

Kind Regards,

Romy (on behalf of e-services)

Hi all

I’m after a bit of feedback to get an idea of how people are using course code information stored in Horizon borrower records.

As part of some recent changes to the borrower load process course codes can’t currently be displayed in the Edit Borrower (F6) screen.

As such – for people who need this information – we have 2 options:
1) To display it in another Horizon screen
2) – the preferred option – we could create a Horizon Report to list course codes.
– and/or – High Demand staff using course code info for frequently requested items – we will incorporate requestor course code information straight into the report.

If you use the course code information in the Horizon borrower records please let me know (email e-services ), along with an indication of what you use it for and your preference of either looking up the info in Horizon or using a report.

Kind Regards,

Romy

Hi All

We are currently working on changes to how Horizon gets course information into student borrower records. While we are working on this these fields in the borrower record will be blank. If you really need to know this (e.g. for high demand) please contact e-services and we’ll give you the details.

Kind Regards,

Romy (on behalf of e-services)

We have been advised that Wiley Online will be unavailable from 9 pm Saturday 9th August. This is for schedule maintenance by the Vendor and is expected to last for 4 hours.

The Library is running a Mid Semester Staff Development Programme for all Library staff. Once again there is a great range of topics, with a lot of interesting tips to be learnt. This programme will run from 30th June-11th July at various time of the day, please check with your Coordinator/Manager before making your bookings.

Here is the link to make your booking, please note as these courses are staff only you will not be able to book or view through the booking link on the Library home page
http://library.canterbury.ac.nz/webapps/public/course.php?group=library&staff=1

You will need to log in with your user name and password. If you have any problems with the booking system or any times need to be changed please contact Romy Forrer

Brief outlines only are given for the courses on the bookings page – for more detailed information see
K:\LIBR-Library\human_resources\Staff_development programmes_HR240\All Staff_development_programmes\2014\STAFF Development Programme_June_July 2014.doc

Regards
Sue

We are doing review of Library Website Review project. There are few questions we would like to ask to help us evaluate the project. Please have a look at the following questions and send the responses to E-services till next Thursday.

1. Any content issue?
2. Any design issue?
3. Were communication ok?
4. Did staff feel involved even if not on the project group?
5. Any feedback about the finished website?
6. Any other comments to help us next time

Thank you,
Zuzana

Here is the first photo we have of Fiona Tyson’s delightful son Thomas.
Looking very serene…

Hi all

If you’re using Firefox for applications like AskLive (or for anything really), please check to make sure you are on the latest version supplied by ICTS (24.2). To check your version – Go to the Help button on the toolbar and click on “About Firefox” in the dropdown menu. Some staff are still on version 10 and this has been causing problems with not hearing notifications in AskLive.

If you’re on an older version you can upgrade to 24.2 ESR via Run Advertised Programs (or Install a Program from the Network) in the Windows Control Panel.

Kind Regards,

Romy (on behalf of e-services)

Hi all

We think the catalogue is now running ok and you shouldn’t have anymore keyword/course code searching issues.
Please do contact us if you do spot something.

Kind Regards

Romy (on behalf of e-services)

Hi all

We’ll be attempting to fix the current index/search problems we’ve been having with the library catalogue tomorrow morning.
The fix has worked well on our test catalogue so we anticipate it will mean an end to the keyword/course code search problems of late.

While we’re working on it, the catalogue will be down for a short time tomorrow, around 8:30am.

Once it comes back up, searching will be inaccurate for around an hour as we rebuild the keyword/course code indexes.

We’ll put an article up on Library News, a slide on the website, and will also put text into the home page of the catalogue stating that searches may be unreliable for a time.

We suggest you advice patrons to use multi-search instead of the catalogue while we’re working on it. Be aware that you may need to help borrowers locate items and place requests on their behalf. Title alphabetical searches should still work throughout the process

For the very brief time the catalogue is down (we’re talking a few minutes only, at the beginning of the process) requesting will not work (through Horizon) and patrons will be unable to log in to their library accounts.

Thanks for your patience.

Romy