All posts by jro99

Location of ICTS Services Desk

We were informed when we rang 6060 that the ICTS Service Desk is now located in the Erskine Building.

Note that there are no ICTS staff based in the Law Library at present.

I’ve asked ICTS to update their Service Desk page.

Cheers,
John

Update: their email autoreply states thus…

ICT Service Desk – your first point of contact for ICT Services

Hours: 8am-5pm Mon-Fri
Email: ictservicedesk@canterbury.ac.nz
Phone: 03 364 2060 or Extn 6060

Visit us on Level 0 – Crypt 2, Erskine building or the ground floor of the Education Library

For system-wide outages occurring after business hours please call Extn 6060.
All other requests logged after hours will be attended to during business hours.

EndNote for law students

An EndNote style for the New Zealand Law Style Guide has recently been developed: http://wiki.canterbury.ac.nz/display/LIBRARY/EndNote+for+law+students.

It is not recommended for undergraduate students (it’s much easier just to use Word and type the references), but may be of interest to some postgrads doing legal research. It’s important anyone using the style reads and understands what’s involved. I am happy to field any queries people may have about it.

John

Libguide’s “Subject Guides Home”

The design of this page strikes me as being appalling. I hope we do not intend to change from our existing Subjects Guides’ page, which in comparison has a clean and functional design.

Disappointing aspects of the Libguide’s “Subject Guides Home” (LSGH) for a student “Alex” who is looking for a particular subject, e.g. Forestry
* Alex clicks the Forestry link on the left menu box. Instead of going straight to the subject guide Alex is presented with yet another page! If Alex then clicks Forestry in the menu box at right, Alex gets into a vicious circle. If Alex manages to click the Forestry link at left instead, the Forestry subject guide finally appears.
* If Alex is studying a subject other than Forestry, it may not even appear in the LSGH menu box! Alex may have to guess what broader subject area it appears under first, e.g. Accounting and Information Systems. (No guessing required on our existing page, of course).
* Alex is presented with “popular tags” on LSGH. Alex doesn’t care; Forestry is what is wanted – and Forestry seems to be an unpopular tag (what message is that supposed to convey to Alex?!)
* Alex is presented with “Featured Guides”. Alex doesn’t care; Forestry is what is wanted – and Forestry isn’t a “Featured Guide” – nor a “Popular Guide” either (again, what message is that supposed to convey to Alex?!)
* Alex is presented with a random “Featured Author”. Alex doesn’t care; Forestry is what is wanted – and this author doesn’t help people studying Forestry!

So in short, most of the information on the LSGH is irrelevant for a student with a particular information need, and the navigation is simply bad.

John