Thank you everyone for your feedback – and patience – while we deal with the known and unexpected issues since the new website launch. It will take a while for us all to adjust to the new component arrangement and stricter permissions. More training will become available to us in the new year, as will a new UC style guide, and the Web Project team will continue creating outstanding pages (ie our Art and Archives pages, temporarily housed here).
Some wins are:
staff contact cards now available on the Contact Us, Te ao Māori and Pacific pages (more work to be done on the cards themselves)
improved(ish) Databases and Library Room Bookings pages
new, shinier Library image
link maker tool page improved
What we’re working on:
Subject and specialist librarians page – we have gotten some clarity over the issues with the contact cards. We are able to include contact information (will implement next week) and are working on alternative means to display subject areas
The problem with Library News has been identified and the web team is looking into it (we are not the only department affected)
The web team will be creating individualised social media icons in the near future
Converting our external page headers and footers to the new style
The Web Project team report they have received 277 responses to the new website, 158 of those are still outstanding.
Apologies for cancelling the new website demo. Good news though – the Web Project team have re-published the pre-production siteand it is now up-to-date. For this reason I won’t reschedule the demo. Please take a look around the Library pages, and use this pdf – new-library-pages – for navigational prompts. Especially those who work closely with students, staff and researchers.Some things to note:
Some of the ‘Search our Collections’ content is still being worked on (ie links to the catalogue, databases etc).
The Art and Archives pages will not be done by go-live, but are being prioritised for early December. We are working on a stop-gap – I will update in the comments.
A few Library pages can be found under Study Support Information – the Citations & Referencing (also linked from the Library homepage), and Library Study Rooms.
The Project team have stressed the site won’t be perfect at go-live, and work will continue to improve/add content.
The AEM content freeze is scheduled for the end of today (November 22), and go-live will be December 27th next week.
You can direct any feedback to the Web Project team here.
The recent issues with CAS SciFinder-n via OpenAthens have now been resolved. The vendor is temporarily leaving the IP authentication unrestricted while they confirm the issue is resolved.
An update on Romy’s earlier post about the issues people were reporting with renewals.
The issue is now resolved thanks to a mammoth effort today by Romy and Margaret Adam.
There will be a bit of work to do early next week to fix up some of the due dates as a result of the issues (caused by some pesky American date formatting).
UC have launched their new room booking system TimeEdit.
Not all UC rooms have been added and Library Systems have so far had one enquiry about this. The staff member wanted to boo a room in Wheki – not available in TimeEdit, yet the old booking system has been retired.
Any enquiries of this nature can be referred to Scheduling Services (bookings@canterbury.ac.nz) who can make an ad hoc booking on their behalf.
The AV equipment in Wheki has been recently updated on the wiki so fingers crossed they’ll be added to TimeEdit shortly.
For my voluntary hours this year I would like to collect and deliver items for Christchurch City Mission’s Foodbank Christmas Wishlist. If you have a few spare dollars at your next grocery shop and would like to donate a festive item it would be so appreciated.
Any items for donation can be left by the LAC ‘Christmas tree’ (PJH workroom 519 – you’ll see Glenna’s excellent decorating). I’m also happy to swing by EPS and MB, and pop down to ELS.
Items will need to be ready by 3pm Friday 16th December, and I will deliver the goodies the following Monday (long shelf life is a must). Sorry for such short notice!
***UPDATE 28 Nov – the issue is still ongoing and affects all Open Athens libraries worldwide. Open Athens did give us a proxy link to use but it is not working this morning – we have reached out to Sage to check our proxy-IP access.
To clarify – searching/browsing for your article after hitting the error message will only work if you are on a campus IP range so likely will not work for our off-campus users. If people off-campus need article pdfs urgently anyone on campus wired network should be able to access (via Sage internal search or via doi links that don’t have the OA redirector prefix added) and download pdfs that can be emailed to off-campus users. – Romy 28/11/22***
*UPDATE – temporary Proxy IP may not be the solution. Use the work around of ignoring the error and entering resource/keywords into the SAGE search bar. The resolution ETA is on or before November 29.*
Kia ora koutou,
There is currently a known issue with the SAGE Journals database where an error occurs after selecting your institution to log in with OpenAthens. The message reports an error with your institution’s security ticket.
Ignoring the error and entering your resource/keywords into the SAGE search bar also seems to still work.
We have been in touch with EBSCO who are arranging a temporary OpenAthens Proxy IP while the issue is being resolved.
An issue logging into SciFinder from off-campus has been reported and confirmed.
It has been reported to SciFinder, who are aware of it being a wider problem related to Open Athens and are investigating from their end. They assured me it is a priority for them to resolve.
**EDIT** There also appears to be a problem with logging in on-campus – the messaging is about account verification. The work around is to then put SciFinder into a search engine and access it through the results page.
We will update here when we have more information.
