As a result of Bronwyn’s change of reporting and duties to work full time on Special Collections the following changes to liaison responsibilities have been agreed –

Music – Patricia Jordan and Elizabeth Cooke
Patricia will be primarily responsible for Communication and enquiries and information literacy. Elizabeth will have responsibility for the collection development and management work in this role. This is a new way of working for Patricia and Elizabeth as well as a new subject to come to grips with so in the first instance please include both in communications regarding Music. This arrangement will be reviewed at the end of the year.

French, German and Russian – Max Podstolski
Max already has liaison responsibility for Spanish. In line with the administrative restructure of the School of Languages, Cultures and Linguistics Max will take on all of the lanuages of the European Languages and Cultures group.

Antarctic Studies – Alison Johnston will take back responsibility for Antarctic Studies. Elizabeth Cooke has been working with the Antarctic Studies department.

Thank you very much to Patricia, Elizabeth, Max and Alison for taking on this extra work so willingly.

Thank you to everyone for your willingness to accomodate Liaison Librarians at short notice while level 5 of the Central library is refurbished.

Below is a link to the schedule of workplace arrangements for Liaison Librarians who are currently displaced from the level 5 workroom.

I’ve added telephone extension numbers. Please note that these are shared extensions in open plan work areas. Liaison Librarians will not be able to retrieve voice messages from these extension numbers. When you need to speak to someone it is probably best to email and ask the person to ring you at your extension.

Thank you all for your tolerance during this disruption.

Liaison Librarians displaced from level 5

Dave Clemens is away sick today so the Accessing eBooks with EBL session that he was to lead today at 2.10 pm has had to be postponed. Dave will run the session at a later date. Watch this space for details.

A new Service Management Tool (SMT) has been selected for implementation at UC with a likely launch date of July 2012. This SMT will ultimately support the coordination of services across the teams of the Library, Learning Resources and other University service units.

Three Library services have been identified for the initial implementation –
1. Tiered information and enquiry service (Internal service request)
2. Anticipated High Demand notification (External service request)
3. General Library enquiries

There is work to be done now to design workflows for each of these services and to develop service request templates, operational level agreements and staff queues. I would like to hear from staff who would like to be involved in a working group to complete this work. I will lead the group and I would value wide representation from across all of the teams of the Library involved in the delivery of these services.

Please register your interest by emailing me by 5.00pm Friday 23rd March. Please check with your manager first.

Thank you
Alison McIntyre
Academic Liaison Manager

There have been a couple of changes to the Library’s weeding processes.

First – weeding is now referred to as withdrawal.

Second – an extra consultation step has been added to the end of the process.

Library e-services have worked with Applications & Support to create this reporting mechanism whereby books that have been proposed for withdrawal can be viewed by any one with a UC username and password http://webapps.libr.canterbury.ac.nz/webdb/withdrawal.php?normal=1

There is a posting on Library News and there will be further communications over the next two weeks to alert academic staff and students to this opportunity.

The process for withdrawal is now –

1.The Liaison librarian with subject responsibility assesses a classification range and in consultation with relevant academic staff creates a list of titles proposed for withdrawal. This is typically an iterative process involving the LLO and a small group of academic staff.

2.The list of titles proposed for withdrawal is sent to Library eservices for uploading. At this point the items proposed for withdrawal are moved to a new collection code and the status on the Library Catalogue becomes In Library – proposed for withdrawal.

3.The liaison Librarian notifies the relevant academic departments and Liaison Librarians that items have been proposed for withdrawal from collections that may be of interest to them

4. Items proposed for withdrawal are available for public scrutiny for 3 weeks after which time the Liaison Librarian makes a final call as to what should be kept from the list and what should be withdrawn.

5. For items to be kept it is recorded in a field in the Marc record that this item has been considered for withdrawal and a decision has been taken to keep it.

6. For items to be withdrawn a list is generated for withdrawal. These items enter the weeding process whereby they are removed from the shelves and records are removed from the Library Catalogue. Then they are disposed of.

The Liaison Librarians are out and about a lot especially during the busy first few weeks of term but please be assured they are available and eager to meet with students and staff in the Libraries either on call or by appointment.

When you are on the spot and need to refer an enquiry to a Liaison Librarian the best way to make contact is online. Choose the relevant subject from the list of Subject Guides and click through to find contact details of the relevant Liaison Librarian(s). Here you’ll find a photo so that you can begin to introduce the enquirer to the person who will be able to help them.

You’ll also find the AskLive chat box. If the Liaison Librarian is currently available type in a quick message and ask if she/he is available to meet with the enquirer now. Use the chat service to arrange details of where and when to meet. If the person you need is not currently at their desk this message will appear “I’m not available right now – please email me or ask another librarian below”. If you are confident that only this Liaison Librarian will do for this enquirer please encourage them to make an appointment to meet. Offer to send an email message requesting a meeting while the enquirer is with you. Make sure you include the name of the enquirer, their email contact and details of the enquiry. Give the enquirer a business card for the Liaison Librarian and assure them that she or he will be in contact very soon. You may choose to telephone but it is very likely that the Liaison Librarian you need will not be at their desk when you ring. Also Liaison Librarians work in open plan work areas and it is not always easy to conduct a reference enquiry over the phone.

If it is the sort of enquiry that is likely to be able to be answered by any or all of the Liaison Librarians then again the AskLive chat box is a good option. When you are logged in to AskLive you can see who is logged on at any time or you can simply type in a question – “Is there a Liaison Librarian who can pick this up for me ?” – with details of the enquiry and whoever is available will pick it up.

When your need to contact a Liaison Librarian is less immediate then the contact list on the web site and the Camelot wiki contacts and subjects list file:///K:/Academic_Liaison_Team/Contact_details_Liaison_Librarians.xls
have contact details, regular working hours and subject responsibilities.

Elizabeth Cooke will replace Bronwyn Matthews as Liaison Librarian for the English and Cultural Studies programmes. She will provide research support, information literacy services and coordination and oversight of collection development and maintenance for these programmes.

Bronwyn will continue with Liaison responsibility in other subjects and with a stronger focus on working with the Library’s Special Collections.

Elizabeth is well qualified for her new role. She is a UC alumni graduating BA Hons Art History and BA English and Art History. She also has a Masters in Library and Information Science from Victoria University of Wellington, graduating with distinction. Elizabeth has excellent Library experience including roles in the UC Music and Fine Arts Library, the Canterbury Museum Documentary Research Centre and the College of Education Library where she was the Assistant Manager. Most recently Elizabeth has been working as Liaison Librarian for Maths and Statistics and Antarctic Studies. I am delighted to welcome Elizabeth to the College of Arts Liaison group.

Elizabeth’s regular part time hours are 8.00 – 12.00 every day except Wednesday.

Alison McIntyre

Juliet Hamill, Information and Records Management, will lead 2 copyright workshops for Library staff.

Wednesday 28th September – 11.00 – 12.00, Otakaro 109, Dovedale Campus map
Thursday 29th September – 2.00 – 3.00, A7 South Arts Lecture Theatres, Ilam Campus map

It is intended that the workshops will be interactive. Juliet will walk through the new Information and Records Management copyright web pages – http://www.canterbury.ac.nz/irm/copyright/index.shtml Then there will be an opportunity to ask questions and to discuss copyright issues that arise in the work of the Library.

All welcome. Please check with your line manager first.

An up to date list of Liaison Librarian contact details is now available on the wiki

The list includes – regular hours of work; subject and Learn support responsibilities; College(s) liaised with; line manager and telephone number.

It is hoped that this will make it easier for library colleagues to know who does what in the Academic Liaison Team and to make contact.

Please note that these are still interim arrangements and that some members of the team are still hot desking or using temporary desk arrangements in Libraries. Liaison Librarians are sharing telephones at present and often will not be adjacent to the telephone for which the number is listed so please do not leave messages on anwer phones rather send an email.

Thank you to all teams across the Library system for making Liaison Librarians welcome during this period of displacement. We are all very grateful and I regularly recieve feedback about the pleasure and the benefits of meeting and working together with library colleagues.

Due to popular demand the two discovery week workshops highlighting capabilities of online resources will be re-run for Library staff next week as follows –

eBook Essentials. Monday 8th August 2.00 – 3.00 in The Den, Central Library

eLearning Enrichment .Tuesday 9th August 9.00 – 10.00, in Level 2 Computer Room, Education Library

Please check with your Manager first.

All Library staff very welcome.