ICTS are having problems with the CantWP print server this morning. If you can’t print to your staff printer… this is why.
They are working on it, and will let us know when the issue is resolved.
Shane
All posts by reb66
Outlook Email – Are you having problems?
Since we upgraded to Office 2007 we have been getting queries and complaints about the speed and responsiveness of the new Outlook email client.
We would like to get a better picture of exactly how widespread this problem is for library staff, and what factors might be contributing to it.
If you are having problems with Outlook, can you please read the following and contact Library IT and give us the details requested.
Library Computers and Mopiers over the Christmas Break
Hi Everyone,
We have had a few queries asking us what should happen with Computers and printers, when everyone turns out the lights this afternoon and heads away for a well earned break.
The Library Mopiers should be left turned on in their power save mode. Marilyn assures us that they will be just fine and dandy for the break in this state.
Everything else you can shut down, and switch off at the wall please.
Merry Christmas.
See you in the new year.
Shane
Horizon and Catalogue Down
There is a problem with the Horizon server this morning. Horizon and the Catalogue will be unavailable until this is resolved.
We will update this post when we have more details on what has gone wrong and how long it will take to correct.
Shane
Network Account Problems with Library User codes this morning
This morning many of our user accounts have been locking out and then unlocking, on a fairly random basis.
ICT have not tracked down the problem, but it only seems to be affecting library accounts.
Please report which accounts are having problems as they occur so we can follow them up with ICTS. Retrying to login periodically is worth trying, as the accounts seem to unlock themselves as often as they lock.
Shane
Training Accounts failing to log on this morning
ICTS have been notified and are looking into it, but if you have training sessions scheduled today please check to see if your training accounts are working well before the session.
Let us know if there are any problems.
Shane
Staff Print Server Crashed – Reboot required for printing to work
The staff print server service stopped this afternoon. Printing will probably no longer work until you reboot your pc.
The printing service has been restarted, but your computer will need to re-link to it, and rebooting is the easiest way to achieve this.
If a reboot does not fix your printing issues, please contact Library IT.
Shane
Problems with Internet, Learn, and Blackboard this morning.
Seems to be campus wide, and ICTS is working on the problem.
Shane
Wiki Down this morning
ICTS have been notified
Shane
K: Drive is missing this morning
Well actually it isnt missing, but the usual drive mapping to it that staff use, is not there.
If you need access to K: drive, please use the following process for the time being.