Kia ora koutou

If you have a laptop trolley laptop or UC surface pro/laptop you’ve kept aside to use if we have to work from home again, and haven’t logged on to it recently, it would be a good idea to do so and leave it on and logged off so it picks up this year’s many windows updates.

If your email was migrated to exchange online/365 you will need to sign in to Outlook again on the device too to load your new profile (this can take a while).

Ngā mihi,

Romy (on behalf of Library Digital Services team)

Kia ora koutou

The Interloans team have alerted us to an issue with Wiley Online Library Database Model articles on Multisearch.  Some articles we have full text access to via the 2021 annual package are coming up with citation online results instead of full text links.  Clicking on the search result title takes users to the citation detail screen which indicates we don’t have access and invites patrons to make an interloan request.

Clicking on the journal link at the bottom of the citation detail screen will take you to the journal page and then can navigate/browse to the volume/issue or search for article title via the search box.  Alternatively Google Scholar “full view/html” links will take you to the article if you are on campus. DOI links in the Multisearch search result preview will work on campus too.

We have logged a case with the Multisearch vendors to look into why this is happening.  We do expect issues at this time of year with annual database subscription packages like Wiley, Sage and Taylor & Francis not having article-level linking set up yet in Multisearch but these will still usually have journal level linking working so it looks like this is a separate issue.

Ngā mihi,

Romy (on behalf of Library Digital Services team)

***UPDATE – as of today 3/3 – the library links are still not working – Ex Libris are saying it’ll likely be Wednesday before they were up and running (assuming Wednesday US/Europe time not NZ time) so hopefully we’ll start seeing University of Canterbury Library in the links list again tonight/tomorrow***

Kia ora koutou

There is currently an issue with Ex Libris/ProQuest 360 link customers (that includes us) and Google Scholar library links.  University of Canterbury Library has disappeared from the library links look-up so people are currently unable to select it as their library and there is no way to get the “full text @ UC Library” links to display alongside search results without this.

The issue has been fixed on the Ex Libris end but Google Scholar only crawls sites (to refresh their index of our holdings and our institutional information)  weekly.  Our next crawl will likely be Monday next week (1 March) and links should be there again by Tuesday 2 March.

Ngā mihi,

Romy (on behalf of Library Digital Services team)

Kia ora koutou

LibCal appointments users may have noticed there is now a “Booking Limits”  section in My Settings menu.  This allows you to set limits to how many bookings an individual patron (identified by email address) can make with you per day/week/month/year.

We have left the system defaults zeroed which means the limits are disabled (not that there is a limit of 0 appointments).

Feel free to set your own limits up as appropriate – you may wish to advertise the limit in your Appointment Instructions/Description so patrons are aware they can only make limited appointments.

Ngā mihi,

Romy (on behalf of Library Digital Services)

Kia ora koutou

Not likely to be many people working on K drive, P drive or other file.canterbury.ac.nz documents (e.g. U:/bulk) this evening after 6pm but if you were planning on this IT advise not to.

They are carrying out some maintenance during which there will be intermittent short outages which will drop connections to files/folders.  There’s the potential things won’t save if the connection is dropped during the save action.

The process will take approximately 6 hours.

If you are using Offline Files for your P Drive on a laptop while off the network you will not be impacted.

Sorry for the short notice.

Romy (on behalf of digital services)

Kia ora koutou

If your computer is NOT in Puaka-James Hight or MB :
Windows updates are due to be installed on Friday 29th Jan from 6pm.  Either install ahead of time from Software Center before Friday (instructions below) or leave your computer on but logged off for Friday evening.  Check any hot desk/info desk computers are also left on and logged off.

If your computer is in the Puaka-James Hight building or MB Library:
With a power outage scheduled for these buildings on Saturday 30th Jan we’d normally recommend you shut down your computer (if not required for remote access over the weekend) before going home before Saturday.   However, there are some windows updates scheduled to automatically install on Friday night and doing this may mean you miss the auto install of these and get hit with them and a restart when you get back in after the power outage.

The best course of action is to install the updates at a convenient time this week before you go home on Friday (they may take an hour to install – you can still use your computer while they’re installing but it’ll likely be slow).  Then shut down your computer before you leave work before Saturday.

You should find the updates in Software Center (16-18 of them) – if they don’t appear there you can go into the options menu and click on the Sync Policy button and they should come through about an hour later.

If you set them to install before you go home in the evening (you can lock or log off after setting them running) and then restart your PC when you arrive the next day that should complete the update install.  You can then go ahead and shut down your computer when you go home at the end of the week (unless you need it to be available for remote access through the weekend)?

If people are away this week we’d recommend making sure their computers are on and logged off on Friday evening (they should get the updates installed and PC’s restarted before the outage occurs and will save them having their computers locked up for updates/restart when they get back to work).

To avoid losing unsaved work (and missing the updates/auto restart) you should save all documents and log off your computer before you go home before Saturday.
Shutdown if you can, but only if you have already installed the updates.

Ngā mihi,

Romy (on behalf of Digital Services)

Kia ora koutou

Our Multisearch/360link vendors have now fixed the problem we were having with “Full text @UC Library NZ” links not displaying in Google Scholar for articles we subscribe to.  The links are showing again.

Ngā mihi,

Romy (on behalf of Library Digital Services)

Kia ora koutou

Library Links for Google Scholar are not working correctly for us at the moment and you won’t see any “Full text @ UC Library NZ” links next to search results we have full text access to.  We’ve reported this to Ex Libris (who manage our link resolver) and they are working on the issue – no indication of fix ETA yet.

While Ex Libris work on fixing this – you can still try to find our holdings in Scholar via the “Check UC Library Holdings” link that appears under the search result – you may need to use the double arrow icon (highlighted in screenshot below) to expand the list to see this link.
NB: this appears on all search results not only ones  it knows we have full text of so may lead to  the citation linker/360link ‘no results’ page.

Ngā mihi,

Romy (on behalf of Digital Services team)

Kia ora koutou

Further to Peter’s post about invalid canary error messages – it seems that we can only edit the settings in Outlook Web Mail  (OWA is required to edit out of office replies and rules for service/generic email accounts) using Firefox (or IE) browser.

Chrome, Opera, Vivaldi, Edge (even the new freshly installed one) will all give you the canary error.  Presumably this will all go away when all of UC’s email accounts have been migrated across to Outlook online/365 (by March next year).

Kia ora koutou,

Romy (on behalf of eServices)

Kia ora koutou

I’ve put my photos of Janette’s retirement farewell celebration this morning on the K drive – you can find them at K:\Operations\Photos\Janette-farewell-20201118.

Alas some are quite blurry 🙁

Ngā mihi,

Romy