In need of a change? As a result of recent internal staff secondment, we have a fixed term opportunity available for a Library Assistant PD-Library-Assistant-2017-01-20, based in Central Library. This role is full time, 37.5 hours per week, until August 2018 or the incumbent returns from secondment, whichever is the earlier. The days/hours of work are:
Academic Year (Tuesday to Saturday)
Day
Hours of work
Break
Total Hours
Tuesday
9.00-5.00pm
.5
7.5
Wednesday
9.00-5.00pm
.5
7.5
Thursday
9.00-5.00pm
.5
7.5
Friday
9.00-5.00pm
.5
7.5
Saturday
9.15-5.15pm
.5
7.5
Summer (Monday to Friday)
Day
Hours of work
Break
Total Hours
Monday
9.15-5.15pm
.5
7.5
Tuesday
9.15-5.15pm
.5
7.5
Wednesday
1.15-9.15
.5
7.5
Thursday
9.15-5.15pm
.5
7.5
Friday
9.15-5.15pm
.5
7.5
If this sounds like you, please email an expression of interest to tepaea.taiuru@canterbury.ac.nz by 5pm Wednesday 6 September 2017 outlining:
Why you are interested in this position;
What team skills and personal qualities you will bring to the position;
What knowledge and experience you will bring to the position, and how you demonstrate bicultural competency;
Indicate your ability and flexibility to work at different library locations, evenings and weekends as may be required from time to time.
This opportunity is advertised internally only at this time.
The Customer Services team has two new part-time, continuing Library Assistant positions available. Both positions are 22.5 hours per week, with either a Saturday or Sunday shift included. Further information about this opportunity is available on the UC website. Applications close 30 August 2017.
In early 2016, Customer Services initiated a review of services and structure in response to a requirement to merge the Education Library into Central Library and identify a business model for operations that would:
support the achievement of the UC and library vision and outcomes
help Customer Services achieve adaptable, affordable and sustainable customer services in a changing environment
ensure we have a consistent operating model based on best practice
create a constructive culture to encourage collaboration and empower staff
These new part-time positions support the final phase of the customer servcies review implementation process.
Simon White, Team Leader of UC Print has found a pair of reading glasses in the Print Room. For those who attended the staff development session, might these belong to you?
They are on his desk at UC Print, feel free to contact UC Print directly or pop over to collect.
If you are thinking of running a session for staff, we can help arrange for online bookings as part of the staff development programme. This provides an accurate record of learning & development opportunities offered throughout the year. Great info when looking back and seeing what you have presented or attended.
All you need to do, is book the room on a date/time that suits and email tepaea.taiuru@canterbury.ac.nz with the course details (see below).
Session details: Date Venue Time Total no. of paricipants Course title Instructor Description of course (keep it brief)
We are delighted to share that Aaron Cumming has been appointed as Team Leader Customer Services (Environment). Aaron starts in this role on Monday 22 May 2017. I’d also like to recognise and thank Tim O’Sullivan who has been acting Customer Services Coordinator, providing valued coordination and leadership support during this time.
I’m pleased to share that Jane Agnew will be Acting Team Leader Customer Services from 17 April to 18 October 2017. Jane brings a wealth of valuable knowledge and experience, and is well placed to lead and support the team, ensuring seamless delivery of services until Ra returns from parental leave.
We are seeking a talented person to fill the Team Leader Customer Services role based in the Education Library. This position is full time, 37.5 hours per week, fixed term for 26 weeks or when the incumbent returns from parental leave. This opportunity will attract a higher duties allowance for the duration of the secondment and does not include the marketing portfolio or wider Team Leader responsibilities due to the short timeframe and impending move of the Education Library.
In this role you will coordinate the day to day operational functions of the Education Library including the supervision, mentoring and coaching of staff and monitoring workflow to ultimately provide high quality customer service to Library users. Supporting the Manager Customer Services you will ensure the learning environment within the Library is fit for purpose, and provides a safe and welcoming environment for a diverse audience. A copy of the EDU-TLCS-handover notes for this role is attached for your information
If you have any questions about this opportunity, please contact Te Paea on ext 94221.
Please email tepaea.taiuru@canterbury.ac.nz by 12.00 noon, Thursday 30 March 2017 to register your interest in this role, providing a brief Expression of Interest that outlines:
Why you are interested in this position;
What skills and personal qualities you will bring to the position;
What knowledge and experience you will bring to the position, and how you demonstrate bicultural competency;
Indicate your ability and flexibility to work at different library locations, evenings and weekends as may be required from time to time.
Flexibility to start at 8.00am, and or finish at 6.00pm or change hours of work as needed to cover for staff leave or absences as may be required from time to time;
Confirmation the pattern of work as outlined below is suitable:
I’m delighted to share that Rā and Jenny have accepted their new realigned position. They start in their new role of Team Leader Customer Services on Monday 3 April 2017, with Rā continuing her focus on engagement and Jenny picking up the focus on services. It’s great to have their continued expertise and leadership in the team as we move forward together to transform customer services and ensure our value is recognised across UC and the library. We may see more of Jenny and Rā (after parental leave of course) at different libraries as a result of the new role and wider responsibilities.
The feedback on the proposed Customer Services Implementation Process closed 10 March 2017. Thank you for your input, this has helped us refine our implementation process.
