I’m pleased to advise that Central Library customer services team will be joined by Matt Oram from Monday 8th June 2015.

His hours of work will be:
Monday, Tuesday 8am-4.30pm
Wednesday, Thursday, Friday 7.45am-4.15pm.

Matt has a number of years experience in a variety of academic institutions as a research student.
We are very much looking forward to him joining our team.

Regards
Isabel

Hi all,

You may have seen in the media and on campus that His Royal Highness Prince Harry of Wales will be visiting the university on Tuesday 12 May from 3pm until 4pm.

His visit will take place in the Lower Concourse of Matariki and the Matariki Quad. The focus of the visit will be meeting members of the Student Volunteer Army.

Plans are underway for this event, suffice to say that the Central Library will remain open, although access to the library via the Matariki quad and main external doors will be rerouted via the various entrances to the Undercroft, possibly from lunchtime until the event finishes.

We will be making sure the changes to access to the library/Puaka James Hight are well communicated.

The Central Library will also be hosting two Student Services staff for the whole day (adjacent to the information desk on Level 2) as access to the Matariki building is closed for the full day.

Thanks
Isabel

Hi all

ICTS are offering students training sessions in Office 365, which has been rolled out to them recently. Library staff are welcome to attend these sessions. At Central Library they are being held in L210, and at Education Library in the Seminar Room 207. bookings are not necessary. Joseph Yamit is the trainer, so I’m sure will be a great session. The schedule is as follows:

Central Library 8 May (Friday) 11:00-12:00
Education Library 7 May (Thursday) 11:00 – 12:00
Central Library 11 May (Monday) 2.00-3.00pm
Central Library 13 May (Wednesday) 11:00 – 12:00
Central Library 15 May (Friday) 11:00 – 12:00
Education Library 12 May (Tuesday) 11:00 – 12:00
Education Library 14 May (Thursday) 11:00 – 12:00

Thanks
Isabel

HI all

As part of the AskLive Review, library staff were asked to provide feedback on our AskLive service, and would like to share with you one helpful suggestion which I feel has benefit to us all immediately, particularly as the chat connection seems quite unstable at present.

The suggestion was at the start of the chat to ask for the username of the person asking the question, so if the connection is lost, it is possible to contact them to complete the conversation. Also, it would be useful to provide your name, (eg, Hello, I’m Isabel, how can I help”?) as first response in the chat.

Regards
Isabel

Hi all

Also mentioned at the Town Hall meeting last week was the Shadow Me App. This app is available for staff also, and may be of particular interest to our evening, late and casual teams, who frequently leave work when it is dark, often unaccompanied, to make their way home. I understand that the app is suitable for both Apple and Android phones. Further details of the app and how to obtain it are here.

Regards
Isabel

Hi all

If you attended the Town Hall meeting last week, you will recall the UC Guardian’ programme being introduced. Security will be bringing their new team of UC Guardians around the Libraries in the evenings from next week, to show them the buildings introduce them to our evening staff etc. There is more information about their role here
Regards
Isabel

Hi all

The Customer Services team are holding a farewell for Lisa Matthews as she will be leaving her Education Library Co-ordinator role. This will be in the Education Library workroom, on Friday 22nd May at 3-4pm. It will be a casual event, to catch up with Lisa and to wish her all the best over a cup of tea or coffee.

Please would you rsvp to Carolyn McMahon if you are planning to attend; Any contributions to afternoon tea will be appreciated.

A card will be circulating through the libraries over the next few weeks for you all to sign, and for contributions to a gift for Lisa.

If you have questions, or suggestions, please let me know.

Many thanks
Isabel

Hi all

We heard from Rosie this week, and she has started her daily radiation treatment. She has had a few setbacks recently, and we are planning on sending a bunch of flowers to her towards the end of next week, to let her know we are all thinking of her and to hopefully provide some cheer. If you wish to contribute towards the flowers, please could you pass this to me by close of Tuesday 28th April.

Thanks
Isabel

Hi all

Please check the UC website for details of the following library positions currently advertised:

Customer Services Co-ordinator at Education Library
Library assistant, PT, Education Library (fixed term)
Library assistant FT, Central Library (fixed term)
Information Resource Assistant, LAC
Resource Discovery Librarian, LAC

Closing date for applications for the customer services positions is 3 May, and for the LAC positions is 11th May.

Regards
Isabel

Hi

I’d like to welcome our 4 recruits to the casual team:

Sally Hayes
Jigyasa Dhakal
Helen Winks
Juliet Lackersteen

They will be undertaking their training this week, and will commence their buddy shifts soon after that and then be fully fledged on the pool. Please make them welcome in your library!

Thanks
Isabel