I have phoned FM re the flickering light near the 3day loans.
Nicola 10am 20/04

A Numerical Data Sources list has been added to Databases by subject.

There have been a few questions asked lately about the rules for re-setting a Library PIN. I am aware of a number of misunderstandings.
An important principle is that you must have clear identification for the person who is requesting that a PIN be reset. Access to a borrower’s record online should only be enabled for the ‘owner’ of that record and protected by the PIN. You may reset the PIN for a borrower:
1) Face to face – the borrower should present their current card and you should check the photo with the person in front of you. This is the first choice.
2) Email from a borrower’s personal account i.e. the email signature or address should clearly identify who is making the request. This should only be offered if they cannot easily come in person.
3) Phone – distance students only. Education Library staff have protocols for ensuring they know the identity of the person phoning.

DO NOT reset the PIN:
1) Phone call from anyone other than a distance student. Request them to come in person to a library service desk.
2) Asklive session – similar scenario to a phone call. Request them to come in person to a library service desk.
Library staff are well aware that we protect the privacy of borrowers who have items out – we never divulge their names to others. Please make sure staff understand that security and privacy of borrowers online records is equally important.

22 international students have had their university (including library) services cancelled today because of their failure to collect their visas from the Registry. Failure to collect the visa means these students are not legally in NZ and may have their enrolements cancelled by Immigration. Each of the 22 students has an Alert Block on their record ” Services cancelled, visa expired. See Diana Horne, Registry 9am-12pm hd” and their record has been expired. Please do NOT CKO or renew anything until this block has been removed by me.
Send them to see Diana Horne as they have already been repeatedly reminded.

On Saturday morning 31 March, from around 3am onwards the approximately 10,478 former students who have not re-enrolled, or asked to be converted to EXTI will get their usercodes deleted.
An email was sent on 1/3/07 to all of these students saying that ICTS will automatically delete their student usercode and files from all ICTS systems 30 days from the date of the email. They have been warned!
Any former student who wants to retain their usercode for remote off campus use or recover files or emails should contact IT Help Desk. To get a refund of the balance on their Canterbury card, see the Card Co-ordinator.

The Card Co-ordinator has found his supplies of red-topped Visitor cards. Some of his card supplies got misplaced in the various moves they made for enrolment so that last week, we had to suspend registering NEW subscriber borrowers.
Borrower Registration is now continuing as normal.

Thursday 15th March is the first day of a New Era for borrowers wanting to make requests for items in Storage or in closed stack collections. For more information on requesting, please read the new updated web pages.
The old Central Library ‘online request form’ is now gone and has been replaced with a ‘storage request form’ with wider scope. See this page:
Central Library and PSL thesis are now requestable through Horizon. See this page:
Macmillan Brown stack collections are now available for request via the library catalogue. See this page:
The music scores in the Brian Douglas Collection are no longer requestable online. See this page:
Please make yourselves familiar with the new requesting processes.

Starting today 12/3/07 and ending the evening of 14/3/07, Library IT will be making changes to the programming behind the current ‘online request form’ for CL Warehouse and Theses. For these 3 days, this system will not work very well, but Central Library staff will continue to receive and process the requests.
On Thursday 15/3/07, if all has gone according to plan, the new process for the collection of items in Storage will be in place and the new ‘Storage request form’ will be in use. This form will cover the collection of all items held in the Warehouse and Law Basement for Law, EL, PSL as well as Central. Theses held in the Special Collections Room will be requestable through Horizon.
Once the new system is in place, borrowers will be able to choose pickup location for their request.
On Thursday, library staff will be asked to make themselves familiar with new web pages covering this system of Storage Requests. Branch Lending specialists have received training in the new processes and can share with you if you have questions.

The Card Co-ordinator advises that he will be in the Shelley Common Room (USCA) to the end of this week but unavailable on Friday 9th March as he is moving his equipment back to Room 109 Science Lecture Block.
He will be able to make external borrower cards from Monday 12th March in Room 109.

Direct students to the relevant section of the IT web pages. Students do not need to go in person to the IT Help Desk. Money is taken from their Canterbury card to pay for internet use in their rooms.