Interloans renewals

From Janice in Interloans:

If a user comes to the desk after hours with an overdue, or about to be overdue Interloan, and asks for a renewal, please do NOT CKI in the interloan (to save the user being fined) and then ask the Interloans Team to renew it the next day.

This creates a lot of confusion for us and removes the history of the ‘loan’.

The user will just have to accept that it cannot be ‘renewed’ that night and that Interloans staff will deal with it as soon as they can the next working day. A renewal is on an item that is on issue, not on a returned item.

EBSCO PDFs

There’s a problem with PDFs on EBSCO databases at the moment. When trying to open a PDF the server returns the message:
Unable to locate address for edc-content.epnet.com, please try again later.

Please advise users that we are following this up and suggest that they save the PDF to file or email it to themselves from within EBSCO.

I’ve added it to the Problem Log page on Camelot

Library tours

Advertising will be on the library home-page from Thursday this week.

Library Tours Day
Wednesday 18th July

Central Library
Tours run on the hour every hour – first tour at 9am, last tour 4pm.
Tours last 20 minutes, followed by an optional workshop
Meet at the Central Library Help Desk

Education Library (Dovedale Ave)
Tours at 10am, 2pm, 6pm

For tours of the Engineering, Law, Macmillan Brown and Physical
Sciences Libraries, ask at the appropriate service desk at any time.

Telephone: 8723 (DDI 364 2987 ext.8723)
Email: helpdesk@libr.canterbury.ac.nz
http://library.canterbury.ac.nz

Matters of interest to UC library staff