All posts by hks24

IT Service Desk – extended hours 16-21 June

The IT Service Desk hours will be extended from 16 – 21 June to provide extra support to students during the rest of the exam period. 

Extended Hours
Tues 16 – Fri 19 June: 8:00am – 8:00 pm
Sat 20 & Sun 21 June: 9:00am – 6:00pm 

If you need IT support:

0508 UC IT HELP (0508 824 843)
or +64 3 369 5000

Self Service
Visit Self Service Portal

Ace your exams – check out these top study tips

Want to ace your exams? Check out these top study tips from your UCSA Finance & Engagement Officer Jack Whittam, Equity & Wellbeing Rep Georgie Dibble, and Te Akatoki Rep Tamahou Thoms (Tamahou is also a tutor at Aotahi School of Māori and Indigenous studies).

Their tips cover everything from setting up your study space, to figuring out your learning style , to giving yourself a break! 


All undergraduate students can now stay on track with ACE

The Analytics for Course Engagement (ACE) dashboard was made available via LEARN to all first-year students enrolled in 100-level courses at the start of Semester 1.

ACE is now also available to all students studying 200 – 400 level undergraduate courses. If you haven’t already, take a look at your ACE dashboard on LEARN.   

ACE draws data from your engagement with tools like Echo360, LEARN and course materials, and shows how your academic engagement level is tracking over a period of time compared to the overall engagement of your classmates. It doesn’t track your academic performance or impact your grades.

Think of ACE as a ‘fitness tracker’ for your studies – it helps you understand how your academic engagement is going, and if you are on track to succeed with your studies. It’s a particularly useful tool now while getting your head around learning online. Just like a ‘fitness tracker’ you can also hide the ACE block if you don’t want to see it every day, by clicking the ‘Customise this page’ button on your LEARN home page.   

Worried you’re not on track to succeed?
If your engagement level looks different to the rest of your class, you may want to check in with your classmates or your lecturers to make sure you haven’t missed anything like an assessment or online quiz. UC also has a great range of support services and facilities on campus that we encourage you to make the most of – check them out here.

First-year student studying at 100-level?
If ACE notices your engagement has dropped, UC might contact you to see if there’s something we can do to help get your engagement back on track. It’s important that you respond to any communication from UC. If UC is concerned about your engagement and can’t get in touch with you, your emergency contact person or other relevant agencies may be contacted.

You may also notice the ACE dashboard looks a little different. We’ve made improvements – the graphs on the ACE dashboard now show a band instead of a line. The big light green band is centred on the average engagement of your classmates so you can see how your engagement tracks compared to them. The wider the band the greater the range of engagement within a course.

Want to know more about ACE?
More information is available on the UC website here.