UC’s new Identity & Access Management (IAM) solution is now live.
What does that mean for you?
The upgrade allows UC to provision IT accounts and accesses much faster and more accurately than in the past. It also allows UC to integrate with cloud-based solutions in future.
UC students will now use the new general password tool to change their password as required.
The new general password tool is be accessible via the ITS Website and users will be re-directed to an external site with a url name of uc.okta.com.
Existing students can login with their current user code and password and need to enter the following:
- a personal email address – mandatory (not shared with other systems) – when added you will receive a confirmation email to this address
- a mobile phone number – not mandatory (not shared with other systems),
- and choose a security image (see selection image for an example. Once set the image will be displayed each time you login)
Note: Personal email addresses and mobile phone numbers in the new password tool are not shared further and are only held in the password tool for the purpose of an additional source of authentication (i.e. verification email or text message code). The additional source of authentication is used to send either an email or a text message to verify the change/set of the password. The additional verification will be enabled in 2020.
If you forget your password, you can re-set it yourself via the new password tool. And there is no need for you to contact the IT Service Desk during UC’s working hours anymore. The new tool is available 24/7.
Automated email from Okta (new password tool)
As part of the migration work you will have received a few weeks ago a system generated email from Okta (which is part of the new IAM solution).
There are no actions required from your side.
Where can I get help?
Please contact the IT Service Desk for assistance.
Ngā mihi o te Kirihimete me te Tau Hou | Seasons greetings for Christmas and the New Year
The IAM Project Team
See previous IAM related communication: