Category Archives: Updates from UC staff

Important information for students from UC staff.

Action needed to access your emails from 4 February 2021

UC, like most institutions and organisations around the world, is regularly targeted by people who would like to hack your email. These attacks are managed on a daily basis by our systems and IT teams.

To assist this work, we are moving to a higher level of security for our email. A pre-step in this security upgrade is switching on ‘Modern Authentication’.

We will be switching on Modern Authentication on Thursday 4 February AM.

If you use Outlook on a Windows device to access your UCLive inbox, you will receive a login prompt to log back into your email when you next restart Outlook, after Modern Authentication has been activated.

You will not receive any prompts if accessing email via a web browser, i.e. webmail, mobile devices (any email apps) or on a Mac.

The login screen you will see is the same as the login screen for Office365 webmail.


Please ensure you use your full UCLive email address as the username, and your usual email password.

Our cyber security messages have encouraged you to be very cautious about emails asking for logins. This message is to reassure you that the Outlook login request following Modern Authentication switch on is not a scam. You will need to login again so you can continue accessing your emails. Again, this only applies if you use Outlook on a Windows device. 

Please contact the IT Service Desk on 0508 824 843 or 03 3695000 (extn 95000) if you have any questions or issues.

Steve Dunn, Exchange Online (Office365) Project Manager