Got a question? Drop into the new Student Hub

Got a question? Need help? Not sure who to ask?

Drop into our new Student Hub!

We’re here for you if you have any queries about your courses, UC support services or just uni life in general.

Visit us on the ground floor of Matariki – we’ll be here Mon-Fri, 8.30am-6pm. Our IT team will be here Mon-Fri, 10am-3pm if you need to speak to someone about any technical issues.

We also have the following support service teams on hand to answer your questions: 

Find out more here> 

Join the SVA for the 5th Annual Big Give – Saturday 13 March

10 years after the February 22nd Earthquake, the Student Volunteer Army (SVA) is heading back to Red Zone for The 5th Annual Big Give!

For the first SVA event back in 2021, everyone is invited to a day out on Saturday 13 March (rescheduled from Saturday 7 March), restoring the community areas affected by the earthquakes around the Avon River. 

For an idea of what you’ll be getting up to, here are some of the projects planned for the day:

  • Weeding, mulching and planting in the RICHMOND COMMUNITY GARDENS
  • Restoring around the AVON RIVER with GREENING THE REDZONE
  • Filling planter boxes and mulching with EAST X EAST

As a celebration of the morning’s hard work, a BBQ lunch will hosted in the Richmond Community Gardens with a side of live music (brought to you by the one and only Tunesoc). Transport to and from the event is included so all you need to do is show up at Haere Roa at 8.30am with some covered shoes, a water bottle and a whole lot of enthusiasm!

For more information and the latest updates on the event, check out our Facebook page 

Kia tūao, e tū ki te ao.
Be a volunteer, stand up in the world!


Stay on track with ACE

Analytics for Course Engagement (ACE) is like a ‘fitness tracker’ for your studies – it helps you understand how your academic engagement is tracking compared to your classmates. It gathers data when you use LEARN to do things like review your course materials or take quizzes, and when you watch recorded lectures on Echo360. While ACE does not track your performance or your attendance at lectures, these are still very important!

ACE is a quick and easy way to check if you’re on track with your studies, or if you need to engage more with your course materials, assignments and tools like LEARN.

If ACE notices your engagement has dropped, UC might contact you to see if there’s something we can do to help get your engagement back on track. It’s important that you respond to communication from UC. If UC is concerned about your engagement and can’t get in touch with you, your emergency contact person or other relevant agencies may be contacted.

If you haven’t already, take a look at your ACE dashboard on the LEARN website

Want to know more about ACE? Check out the FAQs here.

Where Canterbury students share their experiences.

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